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General discussion

The IOBit 360 Security Download

Jul 9, 2010 6:22AM PDT

I recently downloaded this program for security and malware protection. For the most part, the program has been great and really cut down on a bunch of stuff I apparently had on my labtop including a trojan virus and lots of tracking cookies.

Here is my question. When I have updated their site and then run a scan, the program always identifies one tracking cookie which I tell it to fix. Ostensibly it fixes it. Then when I rerun the scan again, the same tracking cookie shows up again. I have sent a report of this as a suspicious file to them several days ago. Is there anything else I can do to eliminate this tracking cookie or contact IO Bit 360 directly to ask them for more help? Is there a better system out there to handle malware and tracking cookies or is it just that these stinkers who create these cookies are more creative than the programs that are created to fight the malware? Just curious to see what people think. BTW-I am using a Toshiba Satellite 505d Lab top and it is operating a Windows 7 operating system. Thanks for your help and suggestions.

Andy

Discussion is locked

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Tracking cookies.
Jul 9, 2010 7:12AM PDT

I'm not a big believer in IOBit utilities, but that's not your question.

Tracking cookies can only be planted on your hard drive by visiting the site where they came from. It's not easy to track down, (no pun intended), that site, because every web site installs cookies nowadays, and if you use the web often you may be visiting a lot of web sites.

If we knew the name of the tracking cookie that might help. You could configure your browser to only accept cookies from the site you are visiting, and reject 3rd party cookies. But that can, at times, cause problems with access. I don't know what browser you use, but the options will be in Tools > Options.

Some browser options also allow you to set "Exceptions" to cookies.

Also, get a second opinion. Download and install an anti-malware utility like Malwarebytes' Anti-malware or SUPERAntispyware, and run a full scan with that.

Mark

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In addition..
Jul 10, 2010 4:07PM PDT

Note that:

1.) The tracking cookies will be reinstalled every time you access the respective websites; that may be why subsequent scans turn up the same result.

2.) Tracking cookies are minor privacy concerns, and not on the same level as viruses, keyloggers, etc.

3.) I too would not recommend IOBit due to their reported inexperience/bad business practices that led to them blindly copy rules and functionality from other companies. However, they do provide legitimate services, so they are not on my black list either.

John