I don't mean to be rude but MANY of the items in your list of things that can not be done on the droid, I do just fine. Perhaps you just need to visit some sites that will teach you how to navigate on your new phone. There are many built in features that are really enhanced by the over 10,000 apps you can download, many for free I might add. Think about it, if you cant do something, Google it, trust me another user has figured it out, you know their are quit a few of us droid users out there. But if you must return your phone, go ahead I am sure it will go to happy home that is willing to learn how to use it before talking smack.
This is a list of basics to Mobile PC that CAN NOT be done with the Droid:
1) Can't view a Tiff file
2) Can't save any type of file (except jpg)
3) Can't cut, copy & paste sections from an email or browser
4) Can't access SD card (except through a computer)
5) Can't call a number if an extension or description is written next to number (e.g. xxx-xxx-xxxx direct) results in Verizon can't connect call.
6) Can't access call log history or other applications while in phone conversation, must use "only speaker mode" to enable changes
7) Can't make "one touch" calling (no phone tags); no key assignments
Can't tether (update expected 1st Qtr 2010)
9) Can't leave a voice note
10) Can't send a self recorded "wav" file by email.
11) Can't attach a file for sending
12) Can't connect my bluetooth "Think Outside the Box" portable keyboard. It will pair but won't connect.
13) Can't call Motorola US for help, outsourced to 3rd world & difficult language barrier with no solutions.
As a personal device assistant (PDA) the Droid is a comfortable, slick piece of equipment that has potential to be the Verizon "iPhone" replacement but as yet it doesn't appear to even be close. So, I am returning my Droid, going back to my sad old PC Mobile technology & wait for the "iPhone" to be released by Verizon in the 4th Qtr of 2010.
I may not have as much fun using my old "smart phone"; but at least I will be able to "work" productively.