Windows Vista forum

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The Dependency Service or Group fail to start

by cocopocoloco / January 11, 2010 11:37 PM PST

I have a HP Pavilion a6400f desktop running Vista Home Premium and IE7 as browser.
After a blue screen crash, the system recover itself, but has since then been unable to connect to the internet or to my network. I get the red X in the lower right side corner of the screen. When I point to it says "Connection status: unknown
the dependency service or group fail to start."
When I click Diagnose and repair, a window comes up saying "network diagnostics cannot run because the diagnostics Policy service is not running."
Then, I opened the service control Manager and try to start the DPS manually, but i get Windows could not start the service on Local Computer. Error 5: Access is denied.
I've tried several fixes posted on this and other forums, but without luck, so any new ideas will be very appreciated.
I had this issue since 12/26/2009.

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