Computer Newbies forum

General discussion

thankyou letter will not come up on website

I have been trying for days to get my thankyou letter on my website via smartftp. I already have my first page up but my thankyou page will not do the same. This message keeps coming up (A socket operation was attempted to an unreachable host. Resolving host name my website address-client closed connection) the answer to the problem is to go Which I did go to followed all the direction but it will not work. I have tried over and over again. I do not think that the connection is there properly. I contacted my hoster of my website but they say that the system is working correctly from there end so I do not know what to do. As I can not get my website up until I get my thankyou page up properly. Can you help me?

Discussion is locked
You are posting a reply to: thankyou letter will not come up on website
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: thankyou letter will not come up on website
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
How are you attempting to display this thank you letter?

In reply to: thankyou letter will not come up on website

There's a number of issues here, and I am not the best person to provide answers, but perhaps I can give some pointers.

You say little about your web page or this letter. What format is this letter in, and how do you intend to display the letter on your web site?

When creating web pages we need to create an initial file, usually called Index, in html format. Html is the format of most web pages, and that Index file is what is usually displayed when a surfer first visits a personal web site.

From that page, the surfer is then offered links to other pages in the site, but that Index.html has to have links to the other web pages for the surfer to follow, and those links must also be pages in html format.

So, what format is your thank you letter in? If it is a document or text file you have to create a carefully crafted web page to enable it to be displayed, and that will not always work. If you have created a web page that 'includes' the text of the thank-you letter, then that page must be linked-to from the initial Index page.

Can you tell us more therefore?


Collapse -
Please tell more.

In reply to: thankyou letter will not come up on website

What I understand:

- You use smartftp to copy your home page (say, index.htm) to the webserver and it works OK.
- You use smartftp to copy a 'thankyou page' (say, thankyou.htm) to the same webserver and you get an error.

Please tell us the differences between (a) what you do and (b) the documents. I see no reason why you shouldn't be able to copy one file and not a quite similar one.


Popular Forums

Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions


This one tip will help you sleep better tonight

A few seconds are all you need to get a better night's rest.