As per http://www.answersthatwork.com/Tasklist_pages/tasklist_t.htm This is the sort of software we classify as spyware. It is part of Tioga Software?s remote support and management tools (Tioga.com, Support.com, and SupportSoft.com are one and the same company) and is installed by the setup CD of the @Home ISP (@Home and MediaOne are now part of Comcast, with the ComcastSupport software being the main culprit for introducing T G C M D on a PC). The Tioga/SupportSoft.com software is also included in the Sony Support software that comes with some Sony Vaio?s and HP Pavillion?s. The original intention of T G C M D is to have your @Home service or systems software automatically updated when you are online, to provide a remote support technician with setup information about your PC, and, in some cases, to allow the remote support technician to connect to your PC and see what you are doing ? in short, technical support is indeed the original intention; unfortunately, its features are also very useful to advertisers and so, depending on who supplied it, T G C M D will also collect information from your PC, which web pages you have visited, what you have downloaded, and permission based information about your system, its software, its settings, etc..., As if that were not enough for us to recommend disabling it, it has additionally also been known to create a WININIT.INI file in the Windows folder, something which straight away prevents Windows ME users from using the extremely valuable System Restore feature of Windows ME. Finally, many users have also reported : being unable to clear the Internet history files when it is running, Eudora startup problems, SDCSchedulerWindow error messages on shutdown of Windows, and inability to delete video, audio, or graphics files.
Recommendation :
If you are a Comcast customer, de-install "Comcast Support" through the Add/Remove icon in your Control Panel. Next, look up BJCFD in these Task List pages. If you have a Sony Vaio, de-install the "Vaio Support Agent" through the Add/Remove icon in your Control Panel. In all cases, if the de-installation of Comcast Support or Vaio Support Agent does not remove T G C M D after a reboot, then Immediately disable T G C M D using Starter !
I have installed etrust ez armor, the free offering. I am a complete firewall idiot, I know nothing about them. I have known that I should have one but have been scared because of not knowing how to use/configure it. Now I do have 1 installed and this tgcmd.exe keeps asking to load at every boot up. The check box to tell it to remember my choice is always grayed out. So no matter how many times I say no it will ask again.
I have done a google search but the results have been confusing. Some say it is spyware Spybot S&D, Ad-Aware should take care of the problem. I have used both plus PestPatrol for about a year now and they have never 'taken care' of it.
It seems that this program comes with Sony Viao pc's, which I have. What I don't know is how to disable it and what are the consequences of that action?
What I do know is that I don't want to answer the question of "do I want it to run" at every startup.
Sony Viao PCV-650, 1.6 ghrz P4, 512 meg DDR, 80 gig HD.
Thanks
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