Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Tempermental Wireless Access

Feb 16, 2005 7:17AM PST

I have been using wireless internet since I recieved it as a Christmas gift, and it hasn't always been very reliable, but this week it seems much worse. The "Wireless Network Status" is always very good or excellent, but the internet will not display any pages. When this happens, I usually take the card out or turn the wireless modem on and off, which ocasionally works, but not always. I noticed that when this happens, the support tab on the "Wireless Network Connection Status" menu/page says that the IP address cannot be defined. Does anyone have any ideas on why this happens, or what I can do to fix it! Thanks!

Discussion is locked

- Collapse -
With this much information to work with...
Feb 16, 2005 10:50AM PST

I can't give any guesses.

Bob

- Collapse -
any specifics?
Feb 17, 2005 7:37AM PST

is there any specific details you need? let me know, because i really would like to get this fixed. it was a problem again today :S

Thanks,
wildflower52

- Collapse -
Start with the forum tip.
Feb 17, 2005 7:45AM PST

It notes make/model/os versions, etc. Think about what your repair person needs to know to tackle the issue.

I can't see your system....

Bob

- Collapse -
My Specifics
Feb 17, 2005 8:52AM PST

Sorry, I was short on time on the first post, so I didn't think to put any specifics. So, here they are:

I am currently using a:
Linksys Wireless - G 2.4GHz Broadband Router with
a Linksys Wireless - G 2.4 GHz Notebook Adapter
VisionNet DSL Modem
Windows XP Operating System
Compaq Presario 2100 Notebook Computer

Please let me know if there is anything else you might need, and I thank you in advance for your advice!

-Kaitlyn

- Collapse -
Now about model numbers, firmware versions and drivers.
Feb 17, 2005 9:00AM PST

The next stop is "latest firmware" for all the devices from Linksys. Mine didn't go "stable" until I updated such. Also, think about how it stops working. You didn't write much if it's a stop and reboot (what was rebooted) or it just starts working again.

SPYWARE is not allowed. What do you do to thwart, detect and remove spyware.

And finally, the distance from your laptop to the WAP.

Bob

- Collapse -
how to update the "latest firmware"??
Feb 21, 2005 4:44AM PST

How do you update to the latest firmware? is there a link or something you could give me? also, i use the Microsoft Anti-Spyware that works great, so I have no spyware. thanks again for all your help!

-wildflower52

- Collapse -
How I update the firmware.
Feb 21, 2005 5:49AM PST

I can't give this to you. I did this by going to the maker's web site and following the directions there. Again, I will not tell you how to do this since one slipup on my part and you would be upset with me.

Bob

- Collapse -
thanks! :) problem fixed
Feb 22, 2005 3:47AM PST

thanks a lot for your help. i went on the linksys site and downloaded that latest firmware, which seemed to help the problem.


-wildflower52

- Collapse -
You don't know how much I wish...
Feb 22, 2005 4:20AM PST

That we had to do such updates...

Best of luck,

Bob