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General discussion

TechTracker Problems

by Kooler1 Feb 8, 2011 1:49PM PST

Hello-
I am having too much trouble with the free version of TechTracker. Does anybody know how to completely uninstall this from my MacBook Pro? (I tried the drag and drop "way" ,but it is back!)

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2 Posts

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RE: TechTracker Problems

by rwzeren Feb 9, 2011 1:07AM PST

Hello,

I have converted your post into a proxy ticket in our support system so that we may better assist you; you should receive an e-mail to let you know that the ticket has been submitted, and another e-mail will alert you to our response, which you may expect within one business day.

In the future, you may submit support tickets directly through our support web site by following these steps:

1. Go to http://cnet.custhelp.com
2. Click on the "E-mail Support" tab.
3. Enter the e-mail address associated with your account.
4. From the "Category:" drop-down menu, choose the "CNET TechTracker" option, and the "TechTracker General" sub-option.
5. Fill in the subject line and the "Details:" section.
6. Click the "Submit Question" button, and please be sure to follow through to the final confirmation page!

Thanks,
Gregg
CNET TechTracker Support