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General discussion

Technical Support from Other than Adobe on Flash Player

by abclarke4-21938588435302916673522305209202 Jun 30, 2006 2:06AM PDT

Anyone have any suggestions for third party web sites offering tech support on Adobe (fka Macromedia) Flash Player?

Adobe/Macromedia support is non-existant and Flash Player no longer works on my PC. All I have are blacked out boxes where flash content should be playing and Internet Explorer's manage add-ons indicates the Flash Player active-x control is enabled.

I have recently gotten rid of Norton Systemworks and a combo Pop-up/Ad Blocker software and have searched and removed possible kill-bit entries in the registry, all to no avail.

Any suggestions appreciated.

Discussion is locked

2 Posts

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Usually members find some help here.

by r. proffitt Forum moderator Jun 30, 2006 2:15AM PDT

But the posting member should supply all details (what OS?) and post in the forum for their OS.

All the other places such as geeksquad will cost some money, but if that's what you want.

Bob

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uninstall your flash player

by ramarc Jun 30, 2006 2:13PM PDT

get the uninstall .exe here: http://www.adobe.com/cfusion/knowledgebase/index.cfm?id=tn_14157
note: you may need to reboot

once uninstalled/rebooted, go straight to the get flash site: http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash&promoid=BIOW

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