I purchased and activated vonage in the states, and now moved overseas. I'm not able to get the modem we use for internet and the voip digital phone adapter (DPA) to work together even though there is enough power and speed,etc., on dsl to work the phone adapter.
here is the situation: telephone line comes from phone jack in wall and connects to the modem. another cable comes from the modem directly to the computer via a USB cable. there is no power source for the modem.
I have purchased a USB to RJ45 connection and plugged the modem's USB into the DPA using the connection plug, and then plugged the DPA cables as directed on the installation guide. However, nothing works.
tied to this is that the modem requires the computer to be booted up and a password is needed to 'dial' up the dsl connection. it's set up via something called a PPPoA (null) - not PPPoE as vonage talks about.
I think the issue may be that the modem should have it's own power source and since this one doesn't, that is the problem. any one with similiar issues? anyone can offer guidance? maybe it's because of the PPPoA issue?
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