Samsung forum

Question

Technical fault with facebook on my smart hub.

by timgabs / June 19, 2012 10:10 PM PDT

Hi I have an led 5520 series samsung smart tv. Everything was working fine with facebook on my smart tv until about a week ago. I can log in fine and go on newsfeed. however when i go on to my own profile my wall will not display the screen just appears blank. I can still look at my personal details and photos just not my wall. When i go onto my friends for some their wall appears and for others it does not. I have turned the tv on and off at the mains, turned my router on and off and also reset my smart hub but none of these have made a difference. Is anyone else ahving the same problem or can anyone suggest what the problem may be and how to rectify it? Thanks tim.

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All Answers

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Answer
Re: Technical fault with facebook on my smart hub.
by Samsung_HD_Tech Samsung staff / June 19, 2012 11:12 PM PDT

timgabs,

I'm very sorry you're experiencing this issue. Can you verify that other apps are working just fine? If so, since the app is developed by Facebook, we are unable to support it. Please contact Facebook and let them know of the problem you're experiencing.

-- HD Tech

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Facebook technical fault on my samsung smart tv
by timgabs / June 19, 2012 11:49 PM PDT

Thanks for your help all my other apps are working fine so I will follow your advice and contact facebook. thankyou again.

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