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General discussion

Tech Help for InDesign CS4 - Menus too tiny to read

Feb 20, 2010 12:27PM PST

We recently upgraded the InDesign module of our CS2 ME Creative Suite to CS4 ME InDesign.
This has resulted in the effect of all the Main-Menus" or Control Menus, as well as the wording on all palettes and "windowlettes" to be so small as to be virtually unreadable.
Some 4 hours with Adobe tech-support (that is what it is called) they assured me that there was no solution. (A posting on Adobe forums previously had not even attracted a comment, or affirmation that others may have the same issue.) The tech-support manager (or so claimed) also indicated he doubted whether we would receive a refund.
Having tried everything (dpi setting in XP, altered screen sizes [including bizarre return to ega settings did help - but at what cost to everything else]), we now consider that there may be some kind of XP tweak that a good techie might know of.
Any helpers?

We are using an HP-XW8000; 2 of Xeon 3.06ghz; 4gb RAM.
Snapshot (link below) of screen in InDesign and in Acrobat for comparison.
http:/www.zichron-press.com/InDesign Menu Sizes cf Acrobat.gif
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