1. This is a forum about laptop hardware. If you did choose that, does that mean that something is wrong with your hardware, so you can't download that program. Better have it repaired then. If it's not a hardware issue, better try our Computer Help forum: http://forums.cnet.com/computer-help-forum/ and be sure to answer my question below.

2. Downloading that program is simple, assuming that there's isn't something so wrong with your installation that you can't download at all. Just go to http://www.teamviewer.com/download/index.aspx and click on the download button of the version you need. Then choose to store it on your hard disk. What, if anything, goes wrong?

Kees