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Question

TCL Monitor | AMD would not update the monitor driver

Dec 21, 2014 3:31AM PST

Hi.

I've tried to sort this for hours and led me nowhere. Anyway, I bought this new TCL 24" Monitor Model: LED24B2800M.
I connected it to my Windows 7 Ultimate 64-bit PC via HDMI cable. However, I could not figure out totally as to why on Device Manager, this monitor uses a [Generic PnP Monitor Driver], and makes the monitor resolution, given it uses AMD Radeon HD 6530D Graphics, the text looks horrible to read. Video is tolerable but the text, for goodness sake, even ClearType is on, wouldn't help. I thought its the resolution of the Monitor itself (this TCL has a built-in settings) and thus, tweaking both the monitor settings and display settings thru Catalyst did not fix my problem, until I figured out from the device manager that the driver is Generic for the monitor. I just thought if I could make the Monitor detect the right display driver it would work. I tried manually selecting AMD settings, updated Catalyst, download AMD Radeon HD6530D drivers, still not fixed.

http://picpaste.com/Untitled-ElJ4PZVe.png might help.

Discussion is locked

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Answer
Almost all monitors on HDMI use the PNP monitor.
Dec 21, 2014 3:46AM PST

Let's clear this up fast. Outside of say these USB DISPLAYS (example at http://www.amazon.com/ASUS-Portable-USB-Powered-Monitor-MB168B/dp/B00FE690DI we usually never go looking for monitor drivers. We set the video mode on the video card to match the monitor and we are done.

https://www.google.com/search?q=LED24B2800M&ie=utf-8&oe=utf-8#q=LED24B2800M+1080 finds a pretty rare display so I would be guessing if this is the normal 1920x1080 display. Be sure to send it 50 or 60 Hz depending on the model and then here's a note on native resolution.
http://en.wikipedia.org/wiki/Native_resolution

Bear in mind if this rare display is junk, nothing will help that!
Bob

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Answer
This monitor have vga connection?
Dec 21, 2014 8:30AM PST

If it does, use it instead. The natural hdmi resolution on this monitor is 768...I am guessing the old display resolution was a lot higher plus the refresh rate might also be higher than 60Hz.

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Answer
Monitor etc.
Dec 21, 2014 11:11PM PST

Am assuming that this is a desktop pc that you are working with and that you are using the PC's onboard HDMI hook up to the monitor, to no avail. One solution would be to avail yourself of a stand alone HDMI capable video card, usually a Pcie and have done with the problem.

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Answer
Check again
Dec 22, 2014 12:04AM PST

I realize once things didn't work as well, you played with it. That in turn can cause all sorts of issues as you reset far too many things and it becomes harder to sort out. First, you don't need ClearType of an LCD type of display, it won't really help. Next, i suggest you use the "OS restore feature" and return to the day before/point before you did the new install. that way, you return to the way it was. Next, on the monitor itself, use the "default setting" most have a OSD display menu to do that, check yours. Now, using your old monitor update the drivers or really AMD video mgr. s/w for he latest. I hope you didn't get a cheapie HDMI cable, as at times they can cause an issue as well. Now, reboot after all is done.

Now shutdown and install new monitor and connect, etc.. If the display is really whacked, then you may have an h/w or quality issue. Bigger LCD will display even worse anything that the old setup was before because the LCD provides finer resolution and/or just a bigger display, period. Also, if your HMDI cable is real long and cheap, signal quality drops. Alas. in most cases basic(native) resolution will suffice you shouldn't need to fiddle with it as is seems you have a good setup, overall. A decent test is using the DXDIAG displays and see how they work. If nothings seems to work, then try the new monitor on another PC and check results. Maybe, yours is best as a TV and not PC usage.

Offhand, TCL doesn't seem like a common brand on this side of the pond. As Robert pointed out, if this is some unique LCD display or off-brand don't expect an easy install or fix. i found users wanting to use "medical type" display and they aren't well for gaming, etc., or video editing uses, they seem to have some build-in resistance, IMHO.

tada -----Willy Happy