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General discussion

Taskbar closes when starting Office 2003

by crosby1612 Apr 17, 2007 6:16AM PDT

This is weird: when I launch any of the Office 2003 programs (word, excel, etc) the entire taskbar disappears and then takes a few minutes to reappear. If I am opening a Word document, the document itself doesn't open, only Word starts. I have to x out and restart in order to get the document opened.

When the taskbar restarts, a few of my custom programs are missing.

Any thoughts? I've run my virus scanner and spyware scanner multiple times without any results.

Thanks in advance.

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1 Posts

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Spotted.

by r. proffitt Forum moderator Apr 17, 2007 6:49AM PDT

It was an office "addin" crashing. I'll share one other instance next. This one was easy to track down since the EVENT VIEWER held the name of the back product. I got lucky.

The other instance is more rare. It was out of date video or printer drivers. I can't tell which since I update both then retest.

Your post is missing the details for me to give the nod to which it could be so to narrow it down go ahead and look in your event viewer and update all those drivers.

In parting I'll share the rarest reason I've encountered. It was a hacked Office 2003. It wasn't a legal version of Office so there was no fix except to wipe and start over.

Bob

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