Office & Productivity Software forum

General discussion

Takes Word and Excel FOREVER to open

by JohnLin / May 1, 2007 10:42 PM PDT

Dear all:

I know this question may have been discussed quite a lot. But what happen to me is new! It takes Word and Excel FOREVER(about 1~2 minutes no matter how small the file is) to open local(not in the network) files from windows explorer or Outlook's attachment. Funny thing is if I open files from inside the application (ie., by selecting atop menu: File--Open--fileName...), they can be open in 2 seconds!

According to the forum articles, I tried 3 measures which does not affect my problem:
1. checking for ~*.tmp, the temporary files. I found those files in the profile directory and delete these files.
2. Running "services.msc" to disable Indexing Service
3. Disabling Norton antivirus for MS Office (I even uninstall Norton at last)

BTW, I use MS office 2002 sp2, XP Pro sp2, with 2G DRAM. This problem does not affect files such as .ppt, .pdf, .jpg, .... Strange !

Please tell me what to do without reinstalling MS office.

Thanks a lot

John Lin
Email: JohnLinMail@gmail.com
May 2, 2007

Discussion is locked
You are posting a reply to: Takes Word and Excel FOREVER to open
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Takes Word and Excel FOREVER to open
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Also please exercise your best judgment when posting in the
by R. Proffitt Forum moderator / May 1, 2007 10:57 PM PDT

"Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended."

You didn't heed the other words in the forum note so while you told a little, it wasn't enough for me to tell you what it is.

Tell us this. Did it ever work better? What changed?

Bob

Collapse -
REMARK
by JohnLin / May 2, 2007 11:00 AM PDT

Thanks Bob.

The 3 measures I took did not help at all. The slow motion persists.

Collapse -
I'm stumped.
by R. Proffitt Forum moderator / May 2, 2007 12:23 PM PDT
In reply to: REMARK

I don't know what you tried. The usual normal.dot thing, the DMA flip, the disk cleanup, etc. Most clues are needed so we don't duplicate what you did already.

Bob

Popular Forums
icon
Computer Newbies 10,686 discussions
icon
Computer Help 54,365 discussions
icon
Laptops 21,181 discussions
icon
Networking & Wireless 16,313 discussions
icon
Phones 17,137 discussions
icon
Security 31,287 discussions
icon
TVs & Home Theaters 22,101 discussions
icon
Windows 7 8,164 discussions
icon
Windows 10 2,657 discussions

CNET FORUMS TOP DISCUSSION

Help, my PC with Windows 10 won't shut down properly

Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?