Question

Tablet keeps freezing

Dec 2, 2017 6:24AM PST

I have a Galaxy Tab 10.1 GT-P5100 - version 4.2.2 and have had it for about four years. It is being a nuisance by keep freezing and also being very slow loading the programme I want, eg, my daily paper I have downloaded, and sometimes I get a message saying the processor has stopped working. I got a message to say it couldn't update any Apps as the tablet was full, so had a look and realised I had used nearly 16 GB. I deleted some photos and Apps and it went down to under 15 GB but has crept up a bit again to just over. Could the fact that I have used a lot of the storage be making it freeze? I have lots of Google Apps that I haven't downloaded and don't know how to delete them and may not actually be able to. It is annoying as they keep updating.

Discussion is locked

Follow
Reply to: Tablet keeps freezing
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: Tablet keeps freezing
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
Answer
Yes.
Dec 2, 2017 7:11AM PST

That's a common problem in these appliances. Since it's just a tablet, why not factory reset and start fresh?

- Collapse -
Reset
Dec 3, 2017 12:18AM PST

I may have to end up doing that but I assume it would mean anything I have done on the tablet wouldn't be there any more which would mean downloading Apps that I use, setting up my email addresses again, Hangouts, newspaper I have downloaded each day etc. Do you feel this is the only way? You mention it only being a tablet but I do use it a lot when at home when downstairs away from my computer and when staying in the caravan.

- Collapse -
Re: reset
Dec 3, 2017 1:37AM PST

Devices that contain important data should be backed up, in such a way that you can restore that data if something happens (like: you do a reset, it's lost, it's damaged beyond repair, you buy a new one). Be prepared!

- Collapse -
That helped!
Dec 3, 2017 8:08AM PST

Since you download data daily the AWFUL truth is that apps collect cruft and garbage over time. There are ARCANE (emphasis mine) procedures to manual clean it up.

The steps vary from Android to Android so I'll give the guide and not the step by step.

Head to Apps and select an app. There should be a clear data and clear cache options. You are looking for the app that has a lot of data.

My bet is the app you use the most needs to be cleaned up once in a while.

- Collapse -
Sorted!
Dec 9, 2017 3:12AM PST

It was being such a nuisance that I decided to take the plunge and go back to default and clicked to save the data. I was so pleased that it took my storage down to under 7 gb from nearly 15 gb even though all the Apps I had downloaded were there and it just went through and updated them. It has been behaving itself over the last few days and is certainly a lot quicker and my daily newspaper is downloading better as well and not freezing. Long may it continue!

I have had great difficulty over the last few days in accessing this page so I could put a message on as it kept freezing and wouldn't go any further, either on my tablet or my computer. I have just tried again on my computer so I will see now if it manages to Post the message.

- Collapse -
Thank you for the update.
Dec 9, 2017 8:14AM PST

Sorry for the forum issues. I hope CNET can sort that out.

My bet is the data and cache is growing and eventually you see issues. At least you have another workaround.

Good going.

CNET Forums

Forum Info