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Question

T Mobile Energy Phone. How can I recover all deleted texts?

by Aug 31, 2013 7:53PM PDT

I need to recover all deleted texts/ call history/ timings and associated info from this phone. It is not broken, factory reset or tampered with.

The operating system is OPRE (?) and not Android.

I am computer literate but not a techie so will require software that I can easily read and store and not tons of code to decipher.

One more problem is that I am using a MacBook which seems to limit the available software but I could probably get a Windows PC if its the only available means of abstracting all the data I need.

Any suggestions gratefully received. Thanks

Discussion is locked

4 Posts
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Answer
Re: recover data
by Forum moderator Aug 31, 2013 8:17PM PDT

Since it's TMobile own OS, they are the only ones, I'm afraid, that know how to do it. And it might not be free. The costs might even be prohibitive.

Kees

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Only T Mobile??
by Dave_S1 Aug 31, 2013 8:27PM PDT

Many thanks for your reply Kees.

I'm surprised there is no generic type of software available.

Regarding T Mobile, just who would I try to contact to get this done? It is a PAYG and now being used with a GiffGaff SIM.

Thanks

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Re: contact
by Kees_B Forum moderator Aug 31, 2013 8:52PM PDT

I hope for you that I'm wrong. Maybe other help comes.

GiffGaff makes me think you live in the UK or Scotland. Then http://www.t-mobile.co.uk/contactus/ might be useful.
If everything you want to recover ("deleted texts/ call history/ timings and associated info" happens to stored on the SIM-card GiffGaff might be the place to go since it's their SIM-card.

Kees

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Lost texts
by Dave_S1 Sep 1, 2013 12:04AM PDT

Thanks again Kees. I am indeed in the UK. All data was stored within the internal memory.

As a last resort I will try t-mobile.

Dave

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