That's why we used ebay to purchase the phone we wanted for T-mobile, the Moto v360. We paid the same for it as T-mobile was selling them.
I went to renew my t-mobil contract and get a razr phone at a T-mobil store and the sales guy talked me out of getting one -- said they were junk, loads returned each week, screen was "oil filled" and got air bubbles up inside it, etc.etc... I'm no tech type guy so I'm easily scared off, and I went with a samsung I really didn't want . (T-Mobil's selection is pretty slim.) I'm now spending some time checking on the web for this type of problem and can't find any. Is this guy correct?
As an aside, the alternate phone I really wanted from t-mobil was the Samsung P735, which the guy said i couldn't get -- Here I've been a customer for 9 years and they'd rather see me leave then give me the deal I'd get if I were a "new" customer... bizarre!

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