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General discussion

sytem shuts down & restarts

May 20, 2005 5:35AM PDT

I am running win xp pro, after a few minutes a dialoge box appears saying the system will shut down and restart in 30 seconds it shows a second countdown. any help on how to rid the problem

Discussion is locked

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That's the SASSER or similar worm.
May 20, 2005 5:48AM PDT

Did you connect to the internet without a firewall?

bob

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system shuts down & restarts
May 21, 2005 4:03AM PDT

yes afraid so

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Depends
May 21, 2005 4:24AM PDT

If the dialogue box says Remote Procedure Call, then it's a blaster worm, which makes it difficult to download a removal tool (available from Symantec), before you restart. Try Administrative Tools>computer management>Services> RPC> Properties>Recovery tab. On first second and third failure dialogue box change all three settings to 'Take no Action'.