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Question

Systwem Restore on Win 10

Sep 24, 2015 10:25AM PDT

Uninstalled Office by mistake. I need the files.

Tried Sys Restore but error says something like "a file could not be accessed and sys res did not work turn off anti-virus".

Tried with anti-virus off (Avast). No go.

What now?

Discussion is locked

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Answer
Two things.
Sep 24, 2015 10:44AM PDT

First, did you ever turn System Restore on? It defaults to OFF in 10.
Second, if the answer to the above is yes, then deactivate your antivirus and try again. Note that Windows 10 has a pretty good antivirus (MSE) builtin to Defender.
`
Good luck.

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ok
Sep 24, 2015 11:24AM PDT

I figure S R was turned on since it went through some undulations for more than 15 minutes before the error message.

Or was it just hanging?

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If it didn't show you a restore point & ask to change,...
Sep 24, 2015 11:35AM PDT

...it's not there. To see, right-click the Start button and click Control Panel. Then go to the System applet and click Advanced System Settings. Then click the System Protection tab. Look at your C: drive to see either OFF or ON. If it says OFF, you don't have any restore points. Personally, I turn this on, but I also make full system backups to an external hard drive. As Bob likes to say, "we only lose what we don't back up". Believe me, Murphy loves computers!
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Good luck.

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ok
Sep 24, 2015 12:40PM PDT

Ha. Murphy. In 30 yrs I've lost almost nothing. Even this last loss won't kill me.

HOWEVER - I did that. And I checked off one of three restore points. Checking now shows it's ON. If this were easy I wouldn't be here. LOL.

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ok
Sep 24, 2015 3:37PM PDT

Dont think I need to restore. See my old files on the desktop and i bet the data is still there. All I need is another Office download - let you know.

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done
Sep 25, 2015 8:02AM PDT

no restore rq'd. did re-install and no problem. thanx.

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Nice!
Sep 25, 2015 7:04PM PDT

Glad you managed to cope with the problem! Happy