I have read most of the posts about this issue and nothing helps I'm not the most 'puter savey person but have tried most things I'm comfortable with. I have also checked and made sure system restore was turned on and it is, I have run a virus scan ( Norton Pro )and made sure it (sr) was not excluded, spy Bot clean, Adaware comes back clean also... I read the Microsoft trouble shoot page and it didn't help.. Now what? I have 2 computers and they both do the same thing. Afew weeks ago I was able to delete the restore points and created a new one and it worked right after that but now nothing I do can make it work.. some one suggested an update for system restore but I never found it. I went to hp and ran their updates and that did not help either.. I'm stumped.. and I'm sure I'm not alone!!!
Help, my PC with Windows 10 won't shut down properly
Since upgrading to Windows 10 my computer won't shut down properly. I use the menu button shutdown and the screen goes blank, but the system does not fully shut down. The only way to get it to shut down is to hold the physical power button down till it shuts down. Any suggestions?