Windows 7 forum

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system restore error

by revans501 / January 10, 2010 3:08 AM PST

A few minutes ago my Windows 7 laptop crashed and now it won't startup without crashing. I was using a program to defrag my registry (bad idea). I've tried starting it in safemode but that crashes too. A system restore would probably work perfectly except there is a slight problem, after I select System Restore from the Windows Recovery options screen and select my restore point I can't go any further. I get to the screen where it asks me to select my hard drive but I can't select it. I click the check box but it never checks. I don't know what else to do.
I cannot repair my Windows 7 using a repair disk because I do not have one. I downloaded Windows 7 from my Universities website for free. I have the original Windows Vista Home Premium install disk, though. If i were to use this, I would lose all of my files on my computer right? I really don't want to do that.
What can I do about my System Restore?

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More Info
by revans501 / January 10, 2010 3:42 AM PST
In reply to: system restore error

Under the status tab it says, "You must enable System Protection on this drive". If this is what's causing the problem, is there any way I can enable system protection through the command prompt option?

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Safe Mode?
by MarkFlax Forum moderator / January 10, 2010 4:33 AM PST
In reply to: system restore error

What "Windows Recovery options" is this? Is it the one described here?

If so, can you use the keyboard to select, eg Tab key and Enter key?

When you downloaded Windows 7 from the University, what did you do with that downloaded file? If you created a DVD ISO, then that should be your installation disk, and you can use that to perform a repair installation.

If System Restore was not enabled from within Windows 7 before the crash, enabling it now will not help because it has no previous backup files to refer to.

And yes, using any registry cleaner defragger is a bad idea. I'm surprised any part of Windows 7 needed defragging. It's only been out a few months.


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by revans501 / January 10, 2010 5:06 AM PST
In reply to: Safe Mode?

I mounted the .iso to a virtual drive using Alcohol 120%, looking back I should have burnt it to a DVD. I just remembered that a friend of mine who upgraded to Windows 7 burnt his to a disk, but his is a 32 bit version. Since my computer is a 64 bit, will it matter if I use a Windows 7 32 bit repair disk?
Also about the system restore, I am able to select restore points I just can't select which drive to restore since I don't have system protection enabled apparently.

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Re: 32 and 64 bit.
by Kees Bakker / January 10, 2010 5:08 AM PST
In reply to: iso

It doesn't matter the COMPUTER is 64-bit (most modern CPU's are).
But it's crucial and essential that the WINDOWS you want to repair with a 32 bit repair disk is 32 bit also. You didn't tell yet.


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by revans501 / January 10, 2010 5:18 AM PST
In reply to: Re: 32 and 64 bit.

Well that rules that out. I guess I'll get my brother to download the Windows 7 64 bit version using his University account (he has an Apple) and burn it to a disk from there. Thanks this was all helpful.

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by TaraS_WinTeam / January 12, 2010 6:00 AM PST
In reply to: dang
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