Windows 7 forum

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system restore error

by revans501 / January 10, 2010 3:08 AM PST

A few minutes ago my Windows 7 laptop crashed and now it won't startup without crashing. I was using a program to defrag my registry (bad idea). I've tried starting it in safemode but that crashes too. A system restore would probably work perfectly except there is a slight problem, after I select System Restore from the Windows Recovery options screen and select my restore point I can't go any further. I get to the screen where it asks me to select my hard drive but I can't select it. I click the check box but it never checks. I don't know what else to do.
I cannot repair my Windows 7 using a repair disk because I do not have one. I downloaded Windows 7 from my Universities website for free. I have the original Windows Vista Home Premium install disk, though. If i were to use this, I would lose all of my files on my computer right? I really don't want to do that.
What can I do about my System Restore?

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More Info
by revans501 / January 10, 2010 3:42 AM PST
In reply to: system restore error

Under the status tab it says, "You must enable System Protection on this drive". If this is what's causing the problem, is there any way I can enable system protection through the command prompt option?

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Safe Mode?
by MarkFlax Forum moderator / January 10, 2010 4:33 AM PST
In reply to: system restore error

What "Windows Recovery options" is this? Is it the one described here?
http://windows.microsoft.com/en-us/windows7/What-are-the-system-recovery-options-in-Windows-7

If so, can you use the keyboard to select, eg Tab key and Enter key?

When you downloaded Windows 7 from the University, what did you do with that downloaded file? If you created a DVD ISO, then that should be your installation disk, and you can use that to perform a repair installation.

If System Restore was not enabled from within Windows 7 before the crash, enabling it now will not help because it has no previous backup files to refer to.

And yes, using any registry cleaner defragger is a bad idea. I'm surprised any part of Windows 7 needed defragging. It's only been out a few months.

Mark

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iso
by revans501 / January 10, 2010 5:06 AM PST
In reply to: Safe Mode?

I mounted the .iso to a virtual drive using Alcohol 120%, looking back I should have burnt it to a DVD. I just remembered that a friend of mine who upgraded to Windows 7 burnt his to a disk, but his is a 32 bit version. Since my computer is a 64 bit, will it matter if I use a Windows 7 32 bit repair disk?
Also about the system restore, I am able to select restore points I just can't select which drive to restore since I don't have system protection enabled apparently.

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Re: 32 and 64 bit.
by Kees Bakker / January 10, 2010 5:08 AM PST
In reply to: iso

It doesn't matter the COMPUTER is 64-bit (most modern CPU's are).
But it's crucial and essential that the WINDOWS you want to repair with a 32 bit repair disk is 32 bit also. You didn't tell yet.

Kees

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dang
by revans501 / January 10, 2010 5:18 AM PST
In reply to: Re: 32 and 64 bit.

Well that rules that out. I guess I'll get my brother to download the Windows 7 64 bit version using his University account (he has an Apple) and burn it to a disk from there. Thanks this was all helpful.

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by TaraS_WinTeam / January 12, 2010 6:00 AM PST
In reply to: dang
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