Follow all of the steps in the links below. It may take a while, but the procedures will help.:
How To Shut Down Unnecessary Start Up Programs
How To Clean Unwanted Files From The Hard Drive
In addition, make sure that you are spyware free by downloading, installing, updating, then running the free spyware removal tools from the links below:
Ad-Aware">http://www.lavasoftusa.com/support/download/]Ad-Aware
In advance, thanks for your help. I have a Dell 2500 laptop using Windows ME, AOL, and recently installed DSL. Now Windows Scan Disk won't complete, and I even wonder about whether the Norton anti-virus process even completes. I've started to get an error msg that system resources are very low and to close other applications or restart, etc. What's going on and what should I do? I'm concerned about serious irreversible damage. Again, thanks for any help!!

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