Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

System Recovery

Mar 6, 2004 12:50PM PST

Win XP PRO SP1

The last time my computer had a problem, where the screen suddenly changed to a lower resolution and there were some 'noise' down the right side of the monitor during Windows log-in, the computer gave notice, to the effect that " Windows has detected a serious system error and is recovering from it..." It did. The problem has now occurred again (same symptoms), but Windows is not automatically recovering. Is there a way to evoke Windows to detect the problem and to automatically recover from it ? I have ran chkdsk /f, but there were no 'reports'. BTW, at Event Viewer, around that time, were, for'system', "X "XError...IdeChnDr...None 9" and "! Warning.......disk....None.....51" The computer seems to work OK, but the screen resolution cannot be changed.

Thanks.

christy.

Discussion is locked

- Collapse -
Re:System Recovery
Mar 6, 2004 1:32PM PST

Have you checked the status of your hardware in the device manager, under display adapters?

- Collapse -
Re:Re:System Recovery
Mar 6, 2004 4:12PM PST

Thanks, Ernie,
No problems indicated for display adaptors. The event logs pointed to IdeChnDr..so the sourcr may be the Hard Disk. Chkdsk foun no problems. What else to check ? Thanks.

christy.

- Collapse -
''Event''
Mar 6, 2004 10:32PM PST
- Collapse -
Re:System Recovery
Mar 6, 2004 8:53PM PST

You might also want to check if your motherboard drivers are updated?

In patitcular the chipset drivers and IDE Controllers.

- Collapse -
''Resolution''
Mar 6, 2004 10:32PM PST
The computer seems to work OK, but the screen resolution cannot be changed

1. I think I'd start with this and ensure the correct drivers are used for whatever video adapter installed for the system.

2. Please note that just above the text editor (where you enter a question on the forum) is the following paragraph, and if certain information is not present in your question, our reply may not be very helpful:

Tip: If you are asking for help to troubleshoot a computer-related problem, please be sure to include all the necessary information (ie: operating system, model number, hardware, software, etc) that will help others identify your problem for a speedy resolution.
- Collapse -
Re:''Resolution''
Mar 7, 2004 10:19AM PST

Thanks. I am aware that I should provide "all necessary information...". In my case I asked about whether it is possible to invoke Windows to detect problems and recover from them. I did not think it was necessary to give 'all necessary information' as the question was meant to be general in nature. The problems I mentioned were meant to be 'illustrations' or examples of the problems- is it possible to ivoke Windows to detect them and to automatically recover ?

The problems are quite easy to solve manually. I tried updating drivers, but to no avail. Scans did not reveal any viruses nor malware. I then realized that just before the problems, I have upgraded Windows Media Player to the '9 series' via Windows Upgrade. So, I did a System Restore to just before the upgrade. Problem solved. However, I do not think that was the cause of the problems. So, my original question remains unanswered- is it possible to invoke Windows to detect problems and recover from them ? If so, how ? As I have mentioned in my first post, Windows did detect a serious system error previously and recovered from it. Thanks.

christy

- Collapse -
Re:Re:''Resolution''
Mar 7, 2004 9:57PM PST
The last time my computer had a problem, where the screen suddenly changed to a lower resolution and there were some 'noise' down the right side of the monitor during Windows log-in,

Certainly points to video for some reason and unless you tell all... Course, if you don't want to pursue that course, it is certainly alright with me.

Sorry I mentioned it.