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General discussion

System Memory Dell GX270

Dec 12, 2009 12:19AM PST

Hello Dell specialists,

I have a question. I have a Dell GX270 with inside a Pentium 4 CPU 2.4 GHz and 512 MB RAM. I want to see how Windows 7 is on my system, but when I do a 1 GB PC3200 DDR instead of one of the 256 MB it likes that the PC or de hardware don?t accept this. When I start de PC it is in a kind of loop. I have tried a several but nothing is working.

I it possible to do this with my Dell or must I do something so the PC accept this. When I look into the setup I see by memory: 512 MB DDR SDRAM, 333 MHz, Dual

I hope someone can give me a solution or (and I hope not) tells me that it isn?t possible.

I hope you understand my question and my apology for my English.

Beste ragards,

Rob
The Netherlands

Discussion is locked

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We are starting to see
Dec 12, 2009 2:39AM PST

Machines like this. The motherboard has failed in some peculiar way. We lucked out and has an identical Dell and the memory sticks worked there but not in the customer's unit. This is where you replace the motherboard.

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System Memory Dell GX270
Dec 13, 2009 10:56PM PST

Thanks for your answer. Sorry for asking, but does these mean that I can?t upgrade the memory to 1 gb or more? I have tried a test what I found on the Dell website, but by step 2 I didn?t see any maximal, I don?t see anything because the link direct me to the buy memory. I have tried other options, bur the only thing I can use is the system information.

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It means.
Dec 14, 2009 12:04AM PST

That you try and if it fails but should work then you proceed to replace the part that has failed. I shared with you the story where we got lucky and proved it was a motherboard issue.
Bob

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Hi, RobH1957:
Dec 17, 2009 3:54AM PST

Dells can be picky about RAM. What brand are you trying to install? Are you sure it's Non-ECC?

This system should be able to use 1GB modules in each slot for a total of 4GB.

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My GV270 'problem'
Dec 17, 2009 4:52PM PST

Thanks for answering my question. I have checked my Dell with the follow link [http://www.crucial.com/uk/store/drammemory.aspx?gclid=CID2lrCe154CFVBd4wodlxlqqg&cpe=pd_google_uk] and this is what it says:
Currently installed memory:
256MB
256MB
? Maximum Memory Capacity: 2048MB
? Currently Installed Memory: 512MB
? Available Memory Slots: 0
? Total Memory Slots: 2
? Dual Channel Support: Yes
? CPU Manufacturer: GenuineIntel
? CPU Family: Intel(R) Pentium(R) 4 CPU 2.40GHz Model 2, Stepping 9
? CPU Speed: 2394 MHz
? Although the memory can be installed one module at a time, the best performance comes from using matched pairs of modules.

I want put in each slot 1 GB pc3200 DDR, but so as I have written before, the Dell pc check theme and when I look into the setup they are found, but when the computer go further to start Windows XP Pro in hanged in a kind of loop so every them he start again and checked the C drive, because it isn?t shutdown on the right way.

Thank you all for trying helping me with this ?problem?.

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Sounds like the same old problems.
Dec 17, 2009 6:46PM PST

It's either a bad motherboard or incompatible memory. The problem you run into are owners that can't accept that and you have to give them time to ponder or wait till the board fails totally as they swap RAM until the sockets break.

At least this issue has been seen and there is not much to do but get the RAM from Crucial and failing that, swap in a new motherboard.
Bob

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to continued
Dec 18, 2009 2:36AM PST

Thanks for your replay. I have an other GX270 were I want to try it, but when I start the computer I get the message:

Alert! OS Install Mode enabled. Amount of available memory limited to 256 MB.
Strike F1 to continue of F for setup.

When I check the control Panel -> System I see in the tab general that I have only 256 mb of RAM. It?s for me a question how to solve this ?problem? and I hope one of you can give me the answer.

Thank for you patients with me.

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That one is documented.
Dec 18, 2009 12:16PM PST