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General discussion

System help?

Jun 3, 2007 11:08PM PDT

When I try to login to my account on my laptop, it completely goes back to the login screen. This happens when I try to access the guest account also. I can't use my laptop and it's driving me CRAZY!! Anyone have an idea on what could have happened??

Discussion is locked

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(NT) Any chance that it's a caps lock problem??
Jun 4, 2007 12:51AM PDT
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No, I've tthought of that too
Jun 4, 2007 1:00AM PDT

but not a caps lock issue. It's been almost a month now and I'm going nuts!

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I,ve had that happen every once in a while
Jun 4, 2007 12:54AM PDT

when the keyboard failed to type some letters, and one would be used in the password. Cleaning the keyboard fixed that. {it would only fail to type a few letters].

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Can You Log Into The 'administrator' Account..
Jun 4, 2007 2:14AM PDT

It would sure help us to know which operating system the computer is using? XP HOME, XP PRO, something else?

Have you scanned for spyware? If not, please do.

In addition to Ray's good suggestion, it's possible you're typing in the wrong password or the profile has become corrupted.. Try restarting the computer into Safe Mode, the type the user name as "administrator".. If you've not created a special password for the "administrator" log in, then leave the password blank and press the "Enter" key.. That should load the administrator profile from which you can then change the password on your personal profile..

How To Start In 'Safe Mode'

If you're using XP, after logging in as "administrator" in Safe Mode, click on Start-Run, type: "CONTROL userpasswords2", then click on OK. When the "User Accounts" window loads, click once on your username, then click on "Reset Password" and follow the prompts to reset your password. Reboot and try the new password.

If that doesn't fix the issue, then you probably need to create a new profile which can also be done from the "administrator" login.

Hope this helps.

Grif

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Login.......
Jun 4, 2007 2:53AM PDT

I tried to login as administrator through the safe mode and that took me back to the same issue. I'm using XP home.
I can't scan for spyware because I can't even get past logging in.
Could there be too much spyware on the computer and it's just countering eachother?

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Did you possibly remove some spyware...
Jun 4, 2007 4:42AM PDT

recently? Blazefind (and a few others) have a tendency to do just what you describe - cause a logon loop.

If you have your installation CD (or installed the recovery console to the hard drive boot menu) it is pretty easily cured.

Start the Recovery console. Type-in the built-in Administrator password to enter the Console (usually none unless you added a password). You'll see the prompt reading C:\Windows (Or any other drive-letter where you've installed XP)

Type the following command and press Enter.

CD SYSTEM32
(If that does not work, try CHDIR SYSTEM32)

Now type - COPY USERINIT.EXE WSAUPDATER.EXE

Next, quit Recovery Console by typing EXIT and restart Windows.

You'll be able to login successfully as you've created the wsaupdater.exe file (now, a copy of userinit.exe)

Now, change the USERINIT value in the registry as follows:

Click Start, Run and type REGEDIT. Navigate to:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\WindowsNT\CurrentVersion\Winlogon

In the right-pane, change the value of Userinit to C:\WINDOWS\system32\userinit.exe,

IMPORTANT!! - Type the above value exactly as given, including the comma !!! (Also, change the path to userinit.exe appropriately if Windows is installed in a different drive or the Windows directory is named differently such as WINNT).

Close REGEDIT and reboot. You should now be able to log on normally.

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PS - if networked even easier...
Jun 4, 2007 4:51AM PDT

Windows Log on and Log off immediately.
http://support.microsoft.com/kb/555648

Don't worry that it is only Windows 2000 and Windows Server 2003 that are mentioned in the above link because it also applies to Windows XP (and even Windows NT although Userinit's value is changed to:
C:\windows\sustem32\userinit,nddeagnt.exe).

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Thanks
Jun 4, 2007 5:36AM PDT

I am actually networked with the other computers in the household.

If I even began to look for the recovery disk, I'm sure I'd never find it. Unfortunately.
So basically, I just need to go to the link you supplied in your post from another computer at the house and follow those directions? Sorry I sound so dumb when it comes to these issues!

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Networked
Jun 4, 2007 10:44AM PDT

OK so it turns out our computers are not networked at home. We all just share a router. I can't find the disks either. Is there any hope for this at all?

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If you are 'sharing a router'...
Jun 4, 2007 11:27AM PDT

you are networked.

You do have to know the problem computer's name and it has to be running.

Any problems, you WILL NEED an XP installation CD.