Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

Resolved Question

System Fan Failure?

May 15, 2014 3:59PM PDT

Hi All

We have a Dell, Model Inspiron One 2310 desktop computer that is running Window 7 Home Premium.

This morning as we turned on the computer the computer started up on a black screen and on the screen it had the writing, 'System Fan Failure.'

We turned off the computer from it's main switch and turned it on again and the computer started
normally.

Why did the computer first say system fan failure when we first started it up?

Regards James

Discussion is locked

Code7526 has chosen the best answer to their question. View answer

Best Answer

- Collapse -
Checkout...
May 15, 2014 10:13PM PDT

Dell systems do monitor fan operation. Your fan either didn't immediately start or its starting to wearout Usually at least a good cleaning if dust clogged or inspection is required. In most fans, just get a new fan and install it for all the problem(s) it may arrive to if not corrected. Your type of system being an "all-in-one" generally needs that cooling more than typical desktop because of the reduced space and fan cooling is primary to exhaust it all. Do all this ASAP don't wait and hope for the best. Blowout the PC as best as possible using canned air. -OR- if you have warranty, use it. I'm sure there is some breakdown on that PC assembly. Dell has a simple service manual usually at their support website, use your service tag# to access Dell support docs/manuals for reference.

tada -----Willy Happy

- Collapse -
Thank You!
May 15, 2014 10:34PM PDT

Thanks Willy for the information!

I blew out our computer with an air compressor.

We are in a dusty workshop.

Best regards James

- Collapse -
In that case
May 15, 2014 11:00PM PDT

In that case, it'd probably be worth having a spare fan or two for this unit handy because over time that dust will weigh down the fan blades which causes the fan motor to work harder and eventually it'll fail. Fan failures are not something you want to take lightly when your computer relies on convection cooling. Replacement case fans are usually pretty cheap and small, so just keep 1-2 somewhere ready to be swapped into the computer at a moment's notice when necessary, otherwise you'll be facing a couple days downtime on that computer, minimum.

- Collapse -
Dell Inspirion 2310
May 21, 2014 10:10PM PDT

Hi Jimmy,

I didn't change our Dell computer fan when it said ''Fan System Failure"when you started it up. Yesterday I left the computer on all night and when I got to work this morning, the computer is dead, it won't turn on at all. Will it turn on once I replace the fan? Will it also be able to turn on by itself in a couple of day as you mentioned? Does the computer firmware make the computer turn off for a couple of days if its fan stops working?

Regards, James

- Collapse -
Probable repeat later
May 16, 2014 12:24AM PDT

There's probably going to be a need to do this now and then. HOWEVER!!! don't get too pushy with a compressor air source, it will push the fan into the "weeeeeeeeeee" factor, it over spins and can cause damage. This is a simple fan and you may push dust deeper into the system as it doesn't always blow of the PC case. Enjoy the use of you PC again. I would however, get your hands of a replacement fan to be on the safe side at a later date of replacement.

tada -----WIlly Happy

- Collapse -
Thanks You!
May 20, 2014 10:57PM PDT

Thanks Wily and Jimmy for all the help!

- Collapse -
Power Adapter is Faulty
May 22, 2014 3:49PM PDT

We tested the power adapter with a meter and current is not passing through it.

I think the power adapter was faulty and therefore the computer fan was getting less current and turning slower and therefore the computer was saying "Fan System Failure" on the screen when you started it up. Eventually the power adapter stopped working altogether and the computer turned off.

I phoned Dell, South Africa about a fan in case we change the power adapter and the computer still doesn`t work, Dell said we can order a fan through them and they can deliver us a fan from their warehouse from Cape Town, total cost for fan and delivery is R520. We are situated in Cape Town, South Africa.

- Collapse -
More Information
May 25, 2014 9:20PM PDT
- Collapse -
Dell Inspiron 2310 has two fans?
May 26, 2014 4:32PM PDT

If we get '"System Fan Error" message on a black screen when we boot our Dell Inspiron One 2310 desktop computer, then it can only be that the CPU Fan is faulty or the Power Supply Fan is faulty from the information I have been given ? I haven't opened up the Dell Inspiron ONe 2310 desktop yet because I am waiting to get our new power adapter so that can open up the computer while it is on to see which fan is not working. I assume the Dell Inspiron One 2310 has two fans, one power supply fan and one cpu fan?

- Collapse -
Dell Inpsiron One 2310 Desktop
May 27, 2014 6:10PM PDT

When we receive our new power adapter for our Dell Inspirion One 2310 desktop from Dell, South Africa,

I will;

1. Open Computer
2. Blow dust out of the computer.
3. Plug in the new power adapter
4. Turn on computer while it is open
5. See if the error message "Fan System Failure"Comes up on computer screen

IF 'Fan System Failure"' comes up on the screen, then the CPU Fan is faulty

IF NO

"Fan System Failure" message comes up on the screen

THAT means

The old power adapter was faulty before completely stopped working and the CPU Fan wasn't getting enough current and turning slowly, so therefore the computer was saying "Fan System Failure" on the screen.

- Collapse -
Computer is Working
May 28, 2014 9:02PM PDT

We got our power adapter from Dell today. Our Dell Inspiron One 2310 desktop computer now is working perfectly.

Thanks Again All for all your help!