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Question

System does not detect hard drive

Mar 4, 2015 3:29PM PST

hi, I have a problem with my Dell Studio Xps 1640 laptop and its hard drive disk which is Toshiba mk5061gysn. 3 days ago the lcd turn blue and after that when I started win7 at the first instance everything seems fine but when I wanted to do something everything just freeze. I decided to install win7 again but when I reached the step of choosing hdd partitions, there wasn't any and I faced with this error "no drivers were found. click load driver to...". Afterward I downloaded some mass storage drivers and then click load drivers but none of the drivers match the hdd ,if the system could actually detect an hdd device, and that's it. Please help me through this.

Discussion is locked

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Answer
Re: hard drive
Mar 4, 2015 3:52PM PST

I'd start with trying another hard drive.

Kees

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HD appears to be bad
Mar 5, 2015 2:54AM PST

It can't find a working partition or basically a HD to install on. The system does see a HD but NOT a good one. I suspect you had either some "heat stress" failure or you knock it about and now paying for it. As posted to you get some other HD to test on, any known good laptop type drive.

If you have an ext. USB setup or adapter, use that to test your HD, even totally wipe it out and start over. Of course data is lost to wipe clean.

tada -----Willy Happy

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CROSS POSTED.
Mar 5, 2015 3:03AM PST
http://www.pcadvisor.co.uk/forums/29/windows-help/4517020/system-does-not-detect-hard-drive/

Sounds like you desperately want it not to be the usual. Keep crossposting and folk may find out and stop replying but try the usual. Put it in some other PC or USB case to see if you can get your files out then and I'm not going to detail caveats or use, use a zero fill HDD app like DBAN. DBAN's use is on the web and either that will zero fill or fail. If it fails it's that bad. If it fills then you can use the restore media one more time but I consider drives iffy like this to be untrustworthy.

Last month a new 500GB HDD was under 50 bucks. My files and time are worth more.
Bob
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No hard drive found while reinstalling Windows
Mar 6, 2015 9:52AM PST

First off, I have to mention that I have not had good luck with Toshiba hard drives. I would recommend purchasing a Western Digital BLACK drive and using that if you want a good reliable hard drive. Actually if you are going to go to the trouble of reinstalling Windows, I would highly recommend considering installing an SSD drive instead. A Solid State drive would breath new life into this computer.


However, your issue is that you do not have the required drivers for the hard drive. You can either get the driver disk from Dell if you have it or change the BIOS settings (F2 during Boot) and change the Hard drive Mode.

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no hard drive
Mar 6, 2015 11:31AM PST

Sounds like either the hard drive or motherboard is bad, maybe both. Start with trying a new or different hard drive, if it is detected an you can install the OS, then badda bing, problem solved. If it still is not detected, then most likely the MB is bad.

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System does not detect hard drive
Mar 8, 2015 8:33PM PDT

System does not detect hard drive then only there is only 1 option i.e. format the disk

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Re: format
Mar 8, 2015 8:56PM PDT

HIow can you format a disk if the drive isn't recognised?

Kees

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System does not detect hard drive
Mar 9, 2015 3:06PM PDT

Run smart check and see what exactly has happen to the drive.