BloomfieldRD:

I am sorry to hear that you are having sound difficulties with your Samsung SyncMaster 713BM monitor.

I am unable to troubleshoot your problem with the information you have given me.

To better address your issue and to walk you through a possible solution, please contact Samsung Customer Support toll-free at 1-800-726-7864, or visit www.samsung.com/us/support/ for Live Chat, e-mail, and Twitter support options.

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