General discussion

SyncMaster 2493HM firmware update

Hello,

after VERY BAD experience with the support and no response to my e-mails to Samsung, I'd like to know if someone here is able to give me a reason why Samsung does NOT (obviously) want to release a simple firmware update for my 2493HM which was advertised as "supporting 1080p" and in fact doesn't display a 1920x1080 picture AT ALL!

A simple 1:1 mapping feature for 1080p and BTW proportional upscaling of 720p signal is all I'm asking for.

If 1 customer is not enough - please would anyone agree to sign a petition to "force" them to create this update?


Thanks in advance

Discussion is locked

Follow
Reply to: SyncMaster 2493HM firmware update
PLEASE NOTE: Do not post advertisements, offensive materials, profanity, or personal attacks. Please remember to be considerate of other members. If you are new to the CNET Forums, please read our CNET Forums FAQ. All submitted content is subject to our Terms of Use.
Reporting: SyncMaster 2493HM firmware update
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Comments
- Collapse -
I'm for it.

Start one up and I'll sign.

- Collapse -
Petition
- Collapse -
Done! Question on Rotating Screen

I found your post while searching for information on the rotation of the screen. When I purchased this screen I thought rotating it would change the video orientation or I would have continued to use my other Samsung monitor swapping the video myself after rotation.

Anyway, these monitors knows when they're rotated, it indicates this on the screen. So I'm looking for an output signal from the monitor I can use as a signal input to my MAC. Then I'll use this signal in an Apple script to rotate the video as the monitor rotates.

I'll post this is a more appropriate section for this forum, just wanted any input you may have...

TIA!

- Collapse -
:(

Unfortunately, I can't help you there Sad

I've never had the need to use the pivot function, but what I've found on the web is something called "MagicRotation" which theoretically should do the job. Anyway, accept my sincere condolences as you're another Samsung's victim Sad

As you can see by this site, the "Samsung Team" either doesn't respond at all (they've surely read my thread) or has no idea (in your thread).

CNET Forums

Forum Info