This is a common issue if the motherboard drivers are not installed. Microsoft does not do this for us.
Bob
Hi all,
When attempting to sync my new T5 it causes my desktop to freeze (mouse & keyboard). I have to reboot every time.
I have reinstalled the Palm software, I have also done a clean install of Windows. Nothing seems to work. The error message on my Palm will vary, but it is usually something like: The connection between your device and the desktop was lost. Or cannot find the desktop. I'm using a USB connection, Windows Xp Home, ZoneAlarm Pro, Nortons SystemWorks 2003. I've tried Palm's site for Hotsync troubleshooting, but nothing helps. I have no problems syncing on my desktop at work which is running Win 2000 Pro. Is it driver related? Xp vs 2000? Any ideas will be greatly appreciated. Thank you.

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