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Office & Productivity Software forum

Question

Synchronizing Mailbox

by salmafidel / January 6, 2016 10:58 AM PST

As of the 31 December 2015, I am not able to access all my email accounts.. I use three email accounts with Outlook 2007 and only one of these email account is working satisfactorily, the other keep flashing up with error messages see here below one such message. any help is resolving this would be highly appreciated.

error message from outlook.
13:53:26 Synchronizer Version 14.0.6123
13:53:26 Synchronizing Mailbox '***********'
13:53:26 Error with Send/Receive.
13:53:26 There was an error synchronizing your folder hierarchy. Error : 80041004.
13:53:26 Synchronizing server changes in folder 'Calendar'
13:53:26 Synchronizing server changes in folder 'Contacts'
13:53:26

*******************
13:53:26

*Request*
13:53:26 13:53:26:0452


13:53:26 POST
13:53:26 http://
13:53:26 contacts.msn.com
13:53:26 /ABService/ABService.asmx
13:53:26


13:53:26 <ABFindAll xmlns="http://www.msn.com/webservices/AddressBook"> <abId>00000000-0000-0000-0000-000000000000</abId><abView>Full</abView><lastChange>2016-01-05T18:07:51.72-08:00</lastChange><deltasOnly>true</deltasOnly></ABFindAll>
13:53:26

Note: Edited by moderator to remove email address to prevent abuse by spammer

Post was last edited on January 6, 2016 11:03 AM PST

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All Answers

Collapse -
Answer
Re: sync problem
by Kees_B Forum moderator / January 6, 2016 11:31 AM PST
In reply to: Synchronizing Mailbox

It's one of three:
- a problem with your .pst-file
- a problem with the connection
- a problem with the server

The first issue is easy to test: compact it. https://support.microsoft.com/en-us/kb/289987 tells how. Make a copy first, in case it corrupts even further.

Kees

Collapse -
Re: sync problem
by salmafidel / January 6, 2016 12:16 PM PST
In reply to: Re: sync problem

My pst and connection are all ok, I believe the problem is with the server, seem there is an issue connecting to MSERV

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