Laptops forum

Question

Synaptics touch pad - the light is always on.

Laptop - Toshiba A505-6980
O.S. Windows 7

For some reason the light above the touch pad is on. It's only supposed to come on when the touch pad is enabled. If I turn the pad off (same as disabling it) the light now stays on. I've tried everything I know to turn it off, short of painting it black, to no avail. I use a MS mouse in it's stead and rarely use the touch pad. I even searched out and updated the drivers. Nope.
Any other suggestions before I tape it over with electrician's tape?

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Clarification Request
When you updated the drivers.

In reply to: Synaptics touch pad - the light is always on.

Were they from Toshiba? Microsoft is not where we get drivers.

Read http://packard-bell-scandic.custhelp.com/app/answers/detail/a_id/6814/~/enabling-the-boot-device-menu

Some look non-optional like "This is a registry patch that corrects a problem where Toshiba Utilities such as Flash Cards, Zooming, and ECO Utilities, will not work after using the Windows 7 "Restore from System Image Backup" feature. "

My bet this is either you used a Microsoft driver or need to reinstall one of Toshiba's apps or patches. I can't tell you which one to install so start at the top and work your way down the list.

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When you updated the drivers

In reply to: When you updated the drivers.

No, both the original drivers and the new ones (today) are from Synaptics.

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Time to use Toshiba's apps, drivers and patches.

In reply to: When you updated the drivers

Try the ones from Toshiba. Also work down the list on Toshiba specific apps and patches.

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Toshiba drivers for the A505-6980 touchpad

In reply to: Time to use Toshiba's apps, drivers and patches.

I searched for an hour or two for the Toshiba specific drivers with no luck. Actually, I don't believe the drivers are the problem. There was no change in the operation of the touchpad before or after the drivers were updated. The touchpad is working fine.
The problem is the indicator light above the touchpad which indicates it is turned on. It used to be off, when the touchpad was off. Now, suddenly, with no apparent cause, it is on continuously.

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Here's how I found the toshiba driver page.

In reply to: Toshiba drivers for the A505-6980 touchpad

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Hardware issue

In reply to: Here's how I found the toshiba driver page.

There's sorta good news and bad news. The sorta good is that I have a much newer model standing by and working. The bad news is that it was my wife's and she passed away from NSCLCancer last June. It is also a Windows 10 OS, which I hate compared to Windows 7.

My internet is quite fast. It's me that is slow. After my strokes in July it is a pita to type.

I'll tape over the light and forget it. Thank you.

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Those were the drivers I used.

In reply to: Here's how I found the toshiba driver page.

I guess I didn't use the Synaptic drivers. I used the Toshiba ones. As soon as I clicked your link I recognized the page.
Rich

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The light is controlled by

In reply to: Those were the drivers I used.

Most likely a Toshiba app. Or a patch. I've run into this before and find folk hunting for drivers for this one.

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