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General discussion

Symantec Acknowledges Activation Bug, Posts Fix

Dec 2, 2003 1:50AM PST

Symantec Corp. has acknowledged a problem with the activation feature included in many of its latest product releases, and has posted a fix to solve the issue.
In Symantec products which require activation, a bug in the activation procedure forced users to enter and reenter the activation codes required for the software to work each time the PC was restarted. The bug affects Norton Antivirus 2004 as well as all other Symantec English-language products which carry the "2004" label as part of the product's brand name.


Symantec officials have now published a solution to the problem on the company's website. http://service1.symantec.com/SUPPORT/nav.nsf/d4578f66d8f00a0188256d4e006aaa94/c69d4be8308d598288256db1007c92c3?OpenDocument&prod=&ver=&src=sg&pcode=&svy=&csm=no

http://www.extremetech.com/article2/0,3973,1400514,00.asp

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Slightly easier to read... (long URL problem)
Dec 2, 2003 7:19AM PST

Symantec Corp. has acknowledged a problem with the activation feature included in many of its latest product releases, and has posted a fix to solve the issue.

In Symantec products which require activation, a bug in the activation procedure forced users to enter and reenter the activation codes required for the software to work each time the PC was restarted. The bug affects Norton Antivirus 2004 as well as all other Symantec English-language products which carry the "2004" label as part of the product's brand name.

Symantec officials have now published a solution to the problem on the company's website.

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Re:Slightly easier to read... (long URL problem)
Dec 2, 2003 9:06AM PST

Thanks Keith, for a minute I thought it was me.

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Re:Slightly easier to read... (long URL problem)
Dec 2, 2003 11:39AM PST

No, it's a problem with the new software. When it was first rolled out, long URLs were split (instead of wrapping) when they hit the edge of the text box. To fix that, the length limit was increased (but they still didn't wrap). However, now, if you have continuous displayed text (usually URLs) that is wider than the text box, the text box for all text is stretched to the same width as the long text. The solution is to use