SW Update issue on Windows 8.1

Thank you, Bob. Actually I bought my laptop with Windows 7 on it and had no issues with Samsung delivered programmes. However, as I said before, downgrading is not an option (if you mean that).

I guess what you mean is your apps or such mean you can't use the supplied OS so if there is no going back and Samsung has no 8.1 support then the next move is clear. Begin the return process as the unit is not fit for purpose.
Bob

Thank you. But if you read my question carefully, I was asking for any other alternatives/programmes and that downgrading is not an option. My computer is just 2 years old but Samsung has already ended its support, what a shame.

But as there is no support and laptops being what they are, if there is some missing driver you find out what others have been discovering for years.

I don't see how I can help you as I don't write those drivers or see them at
http://www.samsung.com/us/support/owners/product/NP530U4B-A01US

It's a bad sign when you don't see the Windows 8 drivers. Many makers are all too eager to create new models every few months and as the years pass, well you are experiencing the problems first hand.

Do try installing the drivers for Windows 7 since that's all you can do. Also, it's not intuitive what to install as well as what helper apps are required.
Bob

Thank you Bob. I tried to install WIndows 7 drivers, no help. I will never opt for Samsung laptops any more. I believe they make everything high quality except for computers (which is sad). However they have exceptional online support, but that doesn't work always.

Sony has a history of zip support if you change the OS and Microsoft is a non-starter for me as their history is well, here's a read.
http://www.zdnet.com/microsoft-of-course-we-threw-windows-phone-7-buyers-under-the-bus-7000000222/

I know Microsoft wants to follow Apple into the hardware business but they are off to an awful start.
Bob