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Svchost.exe Problem

by mikcarsd / December 9, 2004 2:44 PM PST

I read articles Q250320 and Q314056 in the Microsoft database but they do not tell me how to fix my current XP Home Edition problem - svchost aborts and will not allow me to connect to my internet service provider. I have sent tens of automatic error reports to the main shed.

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Re: Svchost.exe Problem
by MarkFlax Forum moderator / December 9, 2004 5:20 PM PST
In reply to: Svchost.exe Problem

Hi Mik,

Do you have firewall software on your computer? If so, make sure that whatever application is trying to access the internet has permission to do so.

What internet connection do you have, dial-up or broadband?

What happens when Svchost.exe aborts? What application are you using, and what error message do you get?

Are you using Windows XP SP2?

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Re: Svchost.exe Problem
by mikcarsd / December 9, 2004 9:42 PM PST

Mark: I am using XP SP2 and the firewall it provides, there is no third-party protection present. My ISP is SBC Yahoo! with dial-up connection. I have loaded the initial Yahoo! software after having removed what I had before when the problem started. Yahoo! connects itself to get access numbers and then turns it over to me to connect locally when Svchost terminates.

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Re: Svchost.exe Problem
by Cursorcowboy / December 9, 2004 11:26 PM PST
In reply to: Svchost.exe Problem

A. svchost aborts and will not allow me to connect to my internet service provider

1. In order for us to analyze a potential problem and offer tips, we must rely only on the question content to attempt a qualifying response. A question should state the exact system error(s) - spelled, spaced, and capitalized just as it is shown on the display. Helpful perhaps is the window title in the colored bar of the report and any information when provided by a "Details" section also.

2. Most error messages:

? usually list and describe standard default error messages - written within the program code and usually recognized by most "Gurus"

? the troubleshooting techniques may be published and explained in the Microsoft Knowledge Base (MSKB) library for the Windows operating systems or elsewhere on the WEB and may be searched for with accurately reported information.

3. Correct and complete information is vital if informative help and answers are what you seek. You want that Guru who reads your plea to understand the question, to possibly know the answer, and to reply giving you their assistance.

B. I have sent tens of automatic error reports to the main shed.

1. Error Reporting which is enabled by default displays an error dialog box prompting the user to indicate whether or not they want to report the problem. When choosing to report the problem, technical information about the problem is collected and then sent to Microsoft over the Internet. If a report is rendered and if a similar problem has been reported by other people and more information is available, a link to that information will be provided the user. Turning it ON or turning it OFF is the user's call. For assistance and resolution, we need to know WHAT cause(s) is/are reported.

a. Were there no links or anything else provided should you submit the report?

b. Please. For your benefit, always report the error information this report contains when wanting our analyses.

2. When a system error occurs, the computer displays a blue screen containing error codes and all computer operations stop. When an illegal operation or other error occurs in a program, that program stops working. System and program errors may be transmitted to Microsoft which allows them to track and address operating system, Windows component, and program errors. Error Reporting configuration is outlined in, [Q310414]:

a. Enable or disable
b. Enable for the operating system
c. Specify the program for which a report is generated
d. Remove programs from the list
e. Send an error report to Microsoft

3. Supplemental reading:

a. "Description and Availability of Internet Explorer Error Reporting Tool (Q276550)."

b. "No Date or Time Information Available When Program Stops Responding in Windows 98 or Windows Me (Q280660)."

c. "How to Disable or Redirect Internet Explorer Error Reporting (Q310116)."

d. "How to Perform a Clean Boot in Windows XP (Q310353)."

e. "HOW TO: Configure and Use Error Reporting in Windows XP (Q310414)."

f. "Preparation Before You Contact Microsoft After Receiving a STOP Message on a Blue Screen (Q314103)."

g. "You Receive a "System Has Recovered from a Serious Error" Message After Every Restart (Q317277)."

4. Many users question what the file appcompat.txt is -- open it in any text editor such as Notepad or Wordpad and look. "IMO", this file is generated based on compatibility application problems and becomes part of the error reporting memory dump information when using Dr. Watson for Windows and consist of data as follows, (references, [Q310414] and the article "Data Collection Policy"):

? Application instructions being executed at the time of a crash

? Data values stored temporarily by the application

? Program files and drivers that have been loaded into memory

? Full memory dump (dependent on type of error encountered)

Note: IMO, to circumvent such notices from occuring and the file being created, simply do not use Error Reporting or Dr. Watson.

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