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Computer Help forum

General discussion

Suspicious email activity

by av411 / November 9, 2005 11:01 PM PST

System specs: Dell 8200 w/ 256 RAM & 40 gig drive, Windows XP, continuously attached flash drive.

MY PROBLEM: My Norton activates and opens a window out of the blue lately indicating that it is virus-scanning outgoing emails even though I am not in the act of emailing anyone. Presently, I don't even use Outlook Express and have not set it up again since I had to reformat my drive and just use web access right now. So, I cannot track outgoing emails via Outlook Express.

I am baffled and concerned. How can I determine the cause and source of these emails? Does anyone share similar experiences?

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AV, The EXACT Message Please
by Grif Thomas Forum moderator / November 10, 2005 5:01 AM PST

You mention that it appears to be scanning outgoing messages when you aren't sending them..Have you run a full system scan using Norton..And just in case, get a "second opinion" by running either, or both of the free online scanners at the links below:

Housecall Online Scanner

Panda Online Scanner

Another good, FREE, tool for scanning your computer for malware and trojans is at the link below. I recommend downloading, installing, updating, then running the program.:

Ewido Security Suite

Many users don't really like the outgoing scanner so they turn it off. That's a personal choice, but the link below will give you the "How to":

Turning on or turning off email scanning in Norton AntiVirus

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round 1
by av411 / November 10, 2005 5:56 PM PST

The next time the window opens I'll write it down and repost with the exact text that appears in there. But, it basically states that it is scanning an email, as if I am sending out something. Thanks for the feedback and I am in the process of running the suggested alternative scanning programs now. Will they clean in free mode, too?

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(NT) (NT) Yes, The Free Programs Work Great
by Grif Thomas Forum moderator / November 11, 2005 1:36 AM PST
In reply to: round 1
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by ddbpack / November 12, 2005 8:09 AM PST

yep sounds like the virus i had! id get online and it would go crazy sending emails@ i my nephew called it an im virus. i ended up reformatting

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