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General discussion

surcurity update will not install...

Feb 9, 2004 11:08AM PST

Hi. after downloading the latest 2 surcurity updates :kb832483 and kb832894 i get a message saying " The software you are installing has not passed windows logo testing to verify its compatibility with wxp.. the software will not be installed " what does this mean ? and how can i get it installed ?? thx anticipated Happy

Discussion is locked

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Re:surcurity update will not install...
Feb 9, 2004 2:43PM PST

Veerify that service pack 1xp is fully installed and that you have your orignal xpdisk available for the update

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Re:Re:surcurity update will not install...
Feb 10, 2004 3:26AM PST

thx and yes i have the full sp1 installed and do you mean that for this update i need to have my wxp disk in the cdrom ? hmm i never had to do that before nor have i been ask to insert the disk..can u tell me more about this ?

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Re:Re:Re:surcurity update will not install...
Feb 10, 2004 4:08AM PST

just would like to add that when i click "tell me more i get this= Grinesigned for Microsoft Windows XP LogoHardware and software products displaying the Designed for Microsoft Windows XP logo have been tested for compatibility with Microsoft Windows operating systems through use of Microsoft-provided testing procedures. For the best performance, Microsoft recommends using hardware products that display the Designed for Microsoft Windows XP logo on the external packaging and on the device itself.


Software for hardware products with the Designed for Microsoft Windows XP logo has a digital signature from Microsoft, indicating that the product was tested for compatibility with Windows and has not been altered since testing. For the latest updates, including security fixes, service packs, new Help files, and device drivers, see Windows Update in Help and Support Center. You may also want to contact the hardware vendor directly and ask for a device driver that has met the Designed for Microsoft Windows XP logo requirements. For more information, visit the Microsoft Windows Logo Program (go to http://www.microsoft.com/ and search for "Windows logo program") on the Microsoft Web site.
Warning

Microsoft strongly recommends you only use device drivers with the Designed for Microsoft Windows XP logo. Installing device drivers that have not been digitally-signed by Microsoft may disable the system, allow viruses onto your computer, or otherwise impair the correct operation of your computer either immediately or in the future.