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Question

Superantispyware

I really have a problem which I hope someone could help me with.
I've used Superantispyware for years.But the past month when I scan my PC I continue to get over 200 issues. Never did this before.

I printed off two logs and they were both basically the same.

I deleted the program several times and re-booted my PC. Still get all the issues. Over 200. Can anyone help me. It's driving me totally nuts.

Post was last edited on June 4, 2017 4:36 PM PDT

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All Answers

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Answer
What are these issues?

In reply to: Superantispyware

You need to tell more.
Dafydd.

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Answer
For this round.

In reply to: Superantispyware

Head over to Bleepingcomputer and follow their rules about what to post. They use a different set of tools so they might dive in and find it.

Here I use a set of scans collected by Grif. All these are free and listed at http://www.cnet.com/forums/discussions/how-to-remove-pup-option-603542/#post-f742c795-5881-433b-a29b-6d758efe5cd3

-> Bottom line. No one scanner finds them all. Also, if an owner runs torrents and cracks or visits bad sites, these scans should continue to find things. Once in a while a member will disagree about how our computer use matters. "I should be fine, I have Norton."

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PS. Are you still using PC Booster or similar apps?

In reply to: For this round.

Many of these are rogue apps that well, are not what they claim to be.

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Answer
Remember, Some Issues Aren't Removable In Normal Windows

In reply to: Superantispyware

SuperAntispyware is a good tool but it's not perfect. And in some cases, they can't be removed normally. An example are issues that reside in the System Restore files. Those files don't allow access so you need to temporarily disable SR, run the malware removal tools, then re-enable SR afterward. And sometimes, the removal tools need to be run in Safe Mode.

If we knew EXACTLY what issues that have been reported it might help.

Hope this helps.

Grif

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Superantispyware

In reply to: Remember, Some Issues Aren't Removable In Normal Windows

This is something I haven't tried. Will try it and hope it works.

Thanks.

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SuperAntispyware

In reply to: Remember, Some Issues Aren't Removable In Normal Windows

I printed off your instructions and think I did it correctly but I guess not. I just ran SuperAntispyware and it came up with the same old thing.

I've decided it's not worth my time to keep messing with this issue.

I want to thank everyone who tried to help but will try some other program.

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You Still Haven't Told Us What Issues Are Found

In reply to: SuperAntispyware

That would surely give us a clue of what's going on here. Maybe they're nothing more than cookies or something benign.. Maybe not. But it would be nice if we knew what items are being identified as problems.

Hope this helps and let us know.

Grif

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SuperAntispyware

In reply to: You Still Haven't Told Us What Issues Are Found

I tried to make it clear. Every time I run the software I get over 200 plus cookies, etc. When I printed off two logs the items were almost the same. I don't really troll the Internet that much and it used to be a lot less that would show up on the logs.

I'm going to look for another program since this has become such an ordeal.

Thanks for trying to help. I do appreciate it.

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Re: cookies

In reply to: SuperAntispyware

Did you delete them after the scan found them? If not, it will find them again the next time you run it.

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Cookies

In reply to: Re: cookies

Yes, I sure did. Even checked my Quarantine folder but nothing was ever there.

It got to be such an annoying issue that's why I'm giving it up.

Thanks.
BTW, I also ran CCclearer to eliminate all cookies and at one point I thought that helped. Over the years, the more I worked on an issue the more it caused other problems. That's why I'm giving up.

Now I have to try and find a comparable program.

I had even used the paid version several years ago. Glad I was using the free version now. Happy

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Re: cookies

In reply to: Re: cookies

So you say:
1. I disconnect from the Internet
2. I run the program. It deletes 200 cookies.
3. I run it again immediately. There is nothing left.
4. I connect to Internet and do what I usually do.
5. The next day I disconnect from Internet again.
6. And I run the program. It finds 200 cookies
Then I'd say nothing is wrong with the program. Now it's up to you to find out where those cookies come from.

Or is it:
1. I disconnect from the Internet
2. I run the program. It deletes 200 cookies.
3. I run it again immediately. There still are 200 cookies.
Then the program doesn't really delete anything.

It's not clear from your post.

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Cookies

In reply to: Re: cookies

I started getting so confused so that's why I decided to just give up. And yes that's what I do referring to your first posting. Sorry if I confused everyone.

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You Didn't Say It Was Only Cookies, Not A Problem

In reply to: SuperAntispyware

I see nowhere, till now, that you told us the "issues" were cookies. But... Basically, cookie detection by any antispyware removal program really isn't a huge problem. Even if you delete them one time, if you go back to the internet, they will re-appear. Although it might be fine to delete them, it's really not critical. I occasionally remove them, but I sure don't worry about it. It's OK if you do the same.

Regarding that setting in SuperAntispyware, you may turn off this feature in the Preferences -> Scanning Control tab of SUPERAntiSpyware should you not wish cookies to be scanned, detected and removed.

Hope this helps.

Grif

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You Didn't Say It Was Only Cookies, Not A Problem

In reply to: You Didn't Say It Was Only Cookies, Not A Problem

Thanks. I think that's what I'll do.

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