That's something unrelated to the virus, since it isn't yet active when the BIOS tries to boot from the disk. The common reasons:
1. BIOS not set to boot from CD.
2. Bad cd: try it on another PC to confirm.
3. Bad drive: see if cleaning the head helps. If not, try another drive (internal or external).
If you can't remove this virus your options are:
A. Clean install from factory image or disks.
B. Wipe drive or new drive and clean install from disks.
B is not better than A.
Kees
My computer running Windows 7 has been infected with a very aggressive virus or malware that is preventing all removal programs from running or anything from being downloaded. I tried booting up from Bitdefenders Rescue CD and it won't load. I tried system restore and all restore points have been deleted. I desperately need help and would like to know if anyone can recommend who I can call that will work with me to try to get this fixed. Norton, Bitdefender, McAfee or someone else? Or should I try a factory reset or just replace my hard drive? Thanks in advance for your help!

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