The CNET Lounge forum

General discussion

Sunrocket goes out of business

by wiredprogrammer / July 17, 2007 12:19 AM PDT

This stinks. Signed up with Sunrocket VOIP service for a full year at the end of last month. Haven't even gotten my gizmo yet to make calls and I got an email from a friend that refers to a New York Times article showing a internal memo saying that the company was going out of business as of COB yesterday. Wonder whats going to happen to customers who just signed up. Are we out all the money that they just pulled from our credit cards?

Discussion is locked
You are posting a reply to: Sunrocket goes out of business
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Sunrocket goes out of business
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Dispute the charge
by ktreb / July 17, 2007 2:44 AM PDT

You didn't receive anything, so you should call your credit card company to take the charge off.

Collapse -
by oxal / July 17, 2007 8:08 AM PDT

My wife actually tried to use our (SunRocket serviced) phone to call 911 this morning and...nothing. Fortunately it turned out not to actually be a life-or-death thing, but still. Got us switched over to Comcast Voice and preserved our phone number (i think -- talk to me in a week when they do the actual port-over).

The thing I can't get over is how abrupt this was.

Collapse -
by conniegirltn / July 19, 2007 11:58 PM PDT

Just call your credit card company and tell them to dispute the charge. They will take it off. They took off a charge for me when something like that happened to me. Good thing you put it on a credit card.

Collapse -
by mtarin / July 22, 2007 12:50 AM PDT
In reply to: credit

Anyone have any idea why my SunRocket service is working again? My friends phones are working as well.

Collapse -
by Dirty Pirate / July 22, 2007 4:34 PM PDT
In reply to: SunRocket

I wonder if they are being forced to restore services and so a gracefil shutdown. As in migrate or give the chance for their customers to migrate off of the service.

I have seen the CRTC in Canada do this to a couple of companies. I am not sure if that is the case here. But it would make sense to me if the American system has the same rules.

Just a thought.

There is one other thought that I just had... the lawyers told them to do it beause litigation is going to be huge.

Popular Forums
Computer Newbies 10,686 discussions
Computer Help 54,365 discussions
Laptops 21,181 discussions
Networking & Wireless 16,313 discussions
Phones 17,137 discussions
Security 31,287 discussions
TVs & Home Theaters 22,101 discussions
Windows 7 8,164 discussions
Windows 10 2,657 discussions

Does BMW or Volvo do it best?

Pint-size luxury and funky style

Shopping for a new car this weekend? See how the BMW X2 stacks up against the Volvo XC40 in our side-by-side comparison.