Thank you for being a valued part of the CNET community. As of December 1, 2020, the forums are in read-only format. In early 2021, CNET Forums will no longer be available. We are grateful for the participation and advice you have provided to one another over the years.

Thanks,

CNET Support

General discussion

Sumsung smart TV apps: Network interference

Feb 25, 2015 12:56AM PST

when I click a Samsung Apps button, I receive the message "Network Interference Occurred. " this happened since last night. I have switched off the TV, unplug it. switched it back on again and waited a few minutes before re-attempting access to the Smart Hub to allow connection to complete
but to no avail. I turned off& on the internet, but no success!!!!! Sad
do you have any idea, what is going on & what should I do?

Discussion is locked

- Collapse -
likewise
Feb 25, 2015 5:04AM PST

This happened to me yesterday and is still the same tonight. Reset the router, tried wired and wireless connection. Turned TV on and off and unplugged etc.
Nothing has worked. Please help me!

- Collapse -
The top post in this forum
Feb 25, 2015 5:07AM PST

Has a techy workaround.

- Collapse -
The same here ...
Feb 25, 2015 10:25AM PST

Happened to us yesterday as well. It could be something happening with Smart Hub or applications on the TV.

- Collapse -
no internet connectivity
Feb 25, 2015 12:25PM PST

I also get the same error "Network Interference Occurred. " since yesterday. Any one have any idea?

- Collapse -
Same problem
Feb 25, 2015 2:46PM PST

Exact same problem with our Samsung 6050 LED TV. We have not had this problem until tonight. Based on the 2/25/2015 posts, this would appear to be a Samsung issue. I did the same (turned off set, unplugged, turned back on). Was able to get the smart hub screen up but the apps (Netflix, Vudu, etc) returned the same "Network Interference Occurred." Some posts indicate the "problem" cleared a few days later so I'll see what happens tomorrow and will then call Samsung. It would seem that Samsung is obligated to resolve this issue.

- Collapse -
Same Problem Update - Resolved
Feb 26, 2015 12:44AM PST

As suspected, this was a Samsung issue and now appears to be resolved. I started Smart Hub this morning and got the message that a firmware update was required, and a request to install. Clicked OK to install, installation began and took a couple of minutes, Smart Hub started, and I was able to select and open applications (Netflix, etc) without the "Network Interference" problem. Hope you experienced the same.

- Collapse -
Smart Hub
Feb 26, 2015 5:31AM PST

Smart hub should be back up and running as of this morning! We apologize for the inconvenience.

Regards,

HD Tech