Hi davorp,
Thanks for your message. But just so you know: if you want Samsung support, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So while I can't help you directly, if you want Samsung help, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/UE46ES8000UXXU
Hope this helps you!
Regards,
HD Tech
I have a samsung smart tv UE46ES8000 with the latest formware installed. Two days ago it started happening that when I vist a samsung app store via my tv, the icons wont load at all. I can see the text of the apps, but not the icons. I've tried plugging the tv out of the main socket but that didn't help. What can i do to restore the icons in the app store? I hope I wont have to revert everything to factory settings.

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