Samsung forum

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Sumsung 50DLP turnes off when using any remote controls!

by karzsss / November 28, 2009 2:19 AM PST

Pleas let me know if anybody had the same problem. Have 50 inch DLP. If I am using manual controls on the side of TV, everything works just fine. If I am using any remotes from TV, cable, or DVD. Or even if nothing connected to TV I am using remote (volume, channels, etc.) , it shots off. Please advise. Thank you.

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Sumsung 50DLP turnes off when using any remote controls!
by Samsung_HD_Tech Samsung staff / November 28, 2009 8:38 AM PST

karzsss,

I've not heard that before. Anyone?

Perhaps the remote is broken? Is it the remote that came with the TV or a universal remote?

--HDTech

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Sumsung 50DLP turnes off when using any remote controls!
by karzsss / November 28, 2009 1:51 PM PST

I have tried both remotes. Original from TV and universal from Cable box. Same result. As soon as you will press any button, it will turn TV off:((

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Sumsung 50DLP turnes off when using any remote controls!
by Samsung_HD_Tech Samsung staff / December 4, 2009 11:48 AM PST

karzsss,

I've not heard of that happening before. Unfortunately, the best I can offer is to suggest that you have your unit inspected by a tech. I wish I could help further, but this has me stumped.

--HDTech

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Sumsung 50DLP turnes off when using any remote controls!
by karzsss / December 4, 2009 4:26 PM PST

Had a tech today. Replace the main board. $350, all working now...:((((

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