It's either the electronics of the case or the drive itself.
If it's the case, take the drive out and put it in another case. That's $20 or so.
If it's the drive, find drivesavers.com or krollontrack.com. That's $1000 or so.
Hi folks, hopefully you can give me some tips on how I can proceed with a malfunctioning external hard drive.
The hard drive is a Lacie 500gb USB 2.0 drive. It's about a year and a half old. I'm running Win XP. (Further details provided upon request).
I went away for the weekend, powered down the computer but left the HD powered on. When I returned I noticed my clocks were flashing around the house and assumed the power had gone out for a time. After powering my computer back on, the hard drive no longer functions.
The device manager recognizes that a USB mass storage device is connected but gives a "This device cannot start. (Code 10)" error. It even recognises that it is a "LaCie Hard Drive USB". The drive's power light comes on and it is quiet. When I press my ear to it I can hear a very soft "click-click-click", not the sound of metal on metal but the normal volume of a hard drive operating. Dskmgmt does not recognize it. Different usb ports solve nothing.
I plugged it into my wife's computer with the same power cord yet different USB cord, (she has a similar drive that uses a different power cord) and got exactly the same results as on my computer.
Is there anything I can try to restore the drive? Since it's not grinding away I have some, but little, hope.