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Question

Sudden orange screen (no stripes) cursor respondes

Aug 9, 2017 8:55AM PDT

I have windows 10
I was working on my computer when things slowed down and one window completely (windows Explorer) completely stopped responding when I clicked end process the entire screen turned orange,

I waited a bit pressed ctrl alt del, after a while a 'please wait' screen showed up but did not load anything for a long time so I had to shut down using the power button

Now when I start the computer is stuck on the bios screen and dosent progress beyond the spinning dots.

What's going on and how can I fix it?

Discussion is locked

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Answer
Re: what's going on
Aug 9, 2017 9:21AM PDT

The problem isn't really clear, since there are no spinning dots at the BIOS screen. It's Windows showing those while it is thinking about what to do more before showing the login screen.

I'd boot into a Windows 10 install disc or stick (that you can make with the Windows Media Creation Tool (if you don't have it) or the recovery drive you made (did you?) and see what the various repair options do. But it could be it's some hardware issue, and then that kind of repair won't be enough. When you're up and running again do a test of RAM and hard disk.

Take care that you don't delete things you want to keep and forgot to backup during the repair!

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Bios
Aug 9, 2017 10:01AM PDT

My bios screen has always been this way even when the computer was working perfectly
I guess it is a display issue (it probably doesn't show the windows loading screen just the dots)

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Also
Aug 9, 2017 10:06AM PDT

I have a windows 10 installation usb but I have already booted into automatic repair and am using chkdsk to figure things out (system restore didn't work so I am trying this before choosing another restore point,

My disk has 12kb in bad sectors and I have been told that my hard disk is slowly dying, I already have a backup but I just want to resolve this problem at least temporarily until I get a new hard disk,

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Answer
Once you see bad sectors the game is up.
Aug 9, 2017 10:21AM PDT

Yes, you could try a fresh install and hope Windows works around the bad spots but due to how drives work, when you see bad sectors it means all the spare sectors are used up and the drive is forced to report bad sectors.

Not to duplicate all that is written about this but to limp along means just that. Do a clean install and see if it works. It shouldn't for long.

You didn't reveal if laptop or desktop but drives big enough to run W10 are pretty cheap.

20 bucks for this 320GB HDD -> https://www.amazon.com/Western-Digital-WD3200AAKS-Certified-Refurbished/dp/B01G05S6R2/

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Agreed!!!!
Aug 15, 2017 10:57AM PDT

I couldn't agree more with this reply! Once you start to see bad sectors, its over. Just wanted to second this opinion in case anyone had doubts.


Michael Pereira
Adobe Evangelist

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Answer
I have an explanation how the BIOS can show striped and
Aug 9, 2017 10:32AM PDT

Windows might not. I saw this a few times and the PC had both the Intel Graphics plus a video card. Usually a laptop model.

So the BIOS and boot time is all on the Intel Graphics and later switches over to the GPU. While this is a deep hardware flaw that points to a needed repair you claim it was good enough to use. When we saw these machines usually they would BSOD often because of this issue.

What's going on is not something I'll describe that well, but it has to do either with incorrect memory, bad memory, or other memory faults. This has many cures from BIOS updates, reseating the CPU, redoing the memory sticks and motherboard issues. There is no one cause or cure.

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Hmm
Aug 10, 2017 2:36AM PDT

Since the beginning, in my pc(desktop) the bios screen loads and then instead of moving on to the black screen with the windows logo and the spinning dots a tiny black square appears at the bottom of my bios screen and the spinning dots appear there...

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I don't know if the maker will cover this.
Aug 10, 2017 8:14AM PDT

If a buyer accepts this for say many months and the warranty lapses the owner has essential said it's fine. I'm writing it's a sign there is a flaw.

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Answer
It sounds like
Aug 15, 2017 10:55AM PDT

To me it sounds like a hardware issue. have you tried booting to Safe Mode? How old is the system? I suspect that your hard drive is bad. Might be that its corrupted, but more than likely its fried. Just my opinion, but it certainly seems like a hardware issue to me. Do you have a video card? Like a real video card, not onboard graphics? Sometimes video cards go bad and can cause issues like this. My money would be on the Hard drive or video card. Keep us informed if you don't mind. I'd like to know wht it ends up being, so that I can catalog that information for the future. Thank you!

Michael Pereira
Adobe Evangelist