I had a perfectly functioning puter. Well, almost perfectly. Anyways, as soon as I installed Bug Doctor, I couldn't get anything on my screen.
I had to go to my computer tech and spend $50 to have a functioning computer. It still has a number of problems it did not have before--so maybe there is some kind of hidden virus on ye Buggy program!
I called my credit card outfit, Capital One, and complained, suggesting fraud. They said to go to ye mechanic (I'll see him tomorrow or Saturday) and get a copy of the invoice and a short note talking about ye Bug. Then their investigators will check out, temporarily giving me a $39.95 refund. If the Buggy people continue not to reply to phone calls or emails, I suspect I'll get that refund!
Call up Amex and ask them if they can help you!!!
best wishes,
Mike
Beware automatic subscription renewals for software purchased over the net.
I purchased a program from "maximumsoftware" twelve months ago (PCBugdoctor)three months after the purchase I began to have doubts about the veracity of the program.
I have 317,000 files and objects on my PC and this so called debug program would rattle through it in about 10 minutes flat, telling me that it had found all sorts of monsters and had succesfully annihilated them all.
My doubts were confirmed by trawling through a number of forums which had a fairly low opinion of bugdoctor.
I also learned that Bugdoctor was very rarely updated so you would be paying for a dose of low grade protection, if any at all.
So I burned my money and uninstalled the program and twelve months later I have an automatic billing on my Amex because I forgot to read the fine print and cancel the auto subscription.
Maximumsoftware refuse to reply to E-Mails and it is not the fault of Amex so thus far like a sucker I have to grin and bear the expense.
Is there not some Consumer protection agency in the US which ensures that any atomatic debit on a credit card has to be notified giving seven days to either agree to the terms of payment or cancel outright.
Hell even Symantec notified you when your subscription was due.
So my friends if you do buy programs from the net beware the Auto subscriptions, read the fine print or it could cost you!!!

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