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'Submit your rating' e-mails...

by John.Wilkinson / September 24, 2007 9:12 AM PDT

I've noticed that since the overhaul I've also bee receiving e-mails asking me to 'submit my rating' after every time I download a program while logged in. It's become more of an annoyance than a service, as my inbox is set up to verbally announce all new mail. Could an unsubscribe or opt-out option be provided specifically for those feedback requests?

Thanks!
John

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Too many e-mails asking for reviews
by peterbutler Download.com staff / September 24, 2007 10:21 AM PDT

It's funny, John. I was just asking myself the same question today. Wink

On my Watch List, I have the e-mail preference of "never e-mail me," but I too get the same "review this product" e-mail messages you mention ... and I want to figure out how to fix that.

Do me a favor. Try this fix. Go to your Download.com profile page and select the "My Watch List" tab at the top. (It should be selected by default.)

Also, if that link above doesn't work, click on your username in the upper right corner of any Download.com page to get to your profile.

From the My Watch List tab, scroll down to "Watch List preferences" and look for the checkbox labeled "If available, e-mail me a Resource Guide when I download new software or games."

Is that checkbox selected? If so, uncheck it. Your preference should automatically be saved via Ajax.

After you do that, try to download something and see if you get that "review" e-mail from CNET. The checkbox should turn it off completely. As far as I can tell, there's no way to limit those e-mails to a certain number per week or month.

Unfortunately, if you uncheck that box, you also won't receive any available resource guides for certain products on CNET Download.com, but that might be an acceptable tradeoff for your in-box problem.

I'll talk to Greg (our product manager) about possibly separating those "review" e-mails from the resource guides, since they aren't truly related.

p.

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I cannot access this url
by PudgyOne / September 25, 2007 12:17 AM PDT
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(NT) I just tried it no problem
by Dango517 / September 25, 2007 12:25 AM PDT
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Is it in your view profile
by PudgyOne / September 25, 2007 12:26 AM PDT

page?


Rick

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That did it...
by John.Wilkinson / September 25, 2007 8:34 AM PDT

But hopefully it can be split into separate user settings down the road.

John

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Scratch that!
by John.Wilkinson / September 25, 2007 1:25 PM PDT
In reply to: That did it...

I spoke too soon...just received requests in regards to both a download made with the notification option enabled and another minutes later with it off. Might just be a glitch, but both made it through. Now to blacklist emails containing the subject "Submit your rating." Sad

John

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Still a problem
by cabizeid / June 25, 2009 6:11 AM PDT
In reply to: Scratch that!

I ported this two years ago and again last month. They still have not fixed this issue.

Amazing

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It was fixed back then...
by John.Wilkinson / June 25, 2009 9:24 AM PDT
In reply to: Still a problem

They added an option to disable "Submit your rating" emails over a year ago. Just visit http://www.cnet.com/watchlist (linked to from your Cnet profile) and edit your email preferences.

Hope this helps,
John

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Wrong
by cabizeid / June 25, 2009 9:29 AM PDT

Incorrect, the complaint is THAT FEATURE is not working. That's the problem that I, and others have been reporting for 1.5 yrs (for me anyway).

Everytime I select "disable", it all gets reset.

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It does work...
by John.Wilkinson / June 25, 2009 4:02 PM PDT
In reply to: Wrong
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(NT) FYI: Both links *should* open blank pages.
by John.Wilkinson / June 25, 2009 4:03 PM PDT
In reply to: It does work...
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what software how to knwo a blog is banned?
by faizfaidzin / August 7, 2009 6:08 PM PDT

whether there is software to know that in a blog banned by google, my blog is <a href="http://teknik-baru.blogspot.com"></a>

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How does that relate to this discussion?
by MarkFlax Forum moderator / August 7, 2009 10:24 PM PDT

Sorry, but I am not sure why you have posted in this discussion.

If you want to make a new post somewhere else more relevant to your problem, please feel free to do so. But please ensure that you explain your problem in detail.

Mark

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