1. ESET Online scanner:
The above scanners will try remove what it detected as malware, virus, worm or trojans etc.
If removal failed, please download HijackThis then post your log in HijackThis forum. Please read the instruction at:
To identify the malware and if the above online scanners did not identify anything on your PC, use the online scanners below:
NOTE: This scanners below DO NOT remove what it finds. You will need to download trial of Kaspersky antivirus to remove the trojan or download the a-squared program from http://www.emsisoft.com
1. Kaspersky online scanner:
3. Or use PrevXCSI Free (no installation required to detect only for malware). Download it from http://free.prevx.com/
When these scanners detected it, please tell us the risk/threat name.
firstname.lastname@example.org (malware/trojan )
this cause my computer to open new window and when i right-click on the drive C: and D: it appears like this, open(email@example.com) and explore(firstname.lastname@example.org). and when i double-click the drive a pop-up will inform you that (Windows cannot open this program because it has been prevented by a software restriction policy.)
how can i delete this malware/trojan?
i already tried the ad-aware but nothing happens.