Question

Streaming live news on Firefox, video fuzzy/burry at times

YouTube videos work just fine. When I look at a movie trailer on - https://www.imdb.com/ - they also work just fine, although sometimes the video ‘stalls’, but its ‘never’ fuzzy / burry.

No other issues with desktop Dell Inspiron 3647 PC, windows 10. CPU under 15%, memory under 25%. Don’t have any ‘other’ tabs open at the time and not running any other programs at the time. 16GB ram. Intel Pentium CPU G3220 @3.00 GHz

Any suggestions on how to fix/improve video. Audio not an issue.

Thanks in advance

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Answer
Re: video

If it's the same in another browser (easy to try), it's the site or your ISP or your connection with the ISP and there is nothing you can do about it.
If it's better in another browser (which I doubt) you've solved it.

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it is not you

nothing you can do because the problem is not on your end. it is from the source.

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I've seen that too.

It wasn't my PC. Just some videos and sites do a poor job.

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Google Chrome solves the issue

Tried Firefox - fail. Tried Microsoft Edge - fail. Tried various suggestions found on 'Google' - fail. Tried 'local admin account' with limited 'stuff' - fail.

Finally tried "Google Chrome" - issue resolved. Video does not stall or freeze. Being using "Chrome", only for this issue since I don't want to learn another browser, for the past six days and it works just fine.

Thanks for suggestions.

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The thing is.

You may be relying on Microsoft getting the drivers right. I won't make that bet. I'd turn off Windows 10 Driver Updates (which is NOT Windows Update) then install the drivers for this PC (use Dell.com and your service tag) for at least the motherboard and video components.

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Actually I go to the Dell

website after every "major" update. And sometimes in between. And from time to time there is a "driver" update.

Thanks for replying.

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That's a good start.

Even better if you disable W7 to W10's automatic driver update. Repeat: This is NOT Windows Update.

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I understand ‘your’ view about driver updates

And since you mention it ‘all’ the time, you obviously have a basis for this opinion. However, speaking for ‘myself’, in all the years that I have been using windows, I have, as far as I can recall, never had an issue that was solved by having to get a driver update. Since I want to make sure that my ‘system’ is as update as possible, I do visit the Dell site to get driver updates from time to time. But I do this ‘just’ to check if there is an update. Maybe that stopped an issue from occurring, but again, have I had an issue that was resolved by getting a driver update – no.

Even tho I don't like to go into the registry, I haven't done so in a "very very" long time, I look into making the change.

Thanks for replying

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Where this view comes from.

And it's a view that's not common because of one thing. It's a biggy.

"Folk only bring me their problem PCs."

I think that's why you read me mention this a lot.

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Just a quick follow-up on drivers

I updated my computer to “May” update 10 days ago and all is well. Therefore I plan on going to my sister’s house to update her HP Compaq-Presario model CQ5320F Wednesday morning. I checked the HP website and they don’t support ‘driver updates’ for Windows 10, at least ‘not’ her model. Her computer is updated to winver 1803, windows 10 home x64. So, I see no point to disable ‘driver updates’ on ‘her’ computer.

It has been mentioned before “not” to use programs like “Driver Booster”. So, should I just let Windows do what its going to do and let it go at that stage?

Her computer is working fine, no issues.

Thanks in advance

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Now that you can see how my view evolved.

You ask about driver boosters. To me these are a tool of last resort. AFTER I disable Windows Driver Updater (not to be confused with Windows Update) and after I installed the drivers for the machine in question from the maker(s) web sites.

-> There is a follow on to all this. DO NOT UPDATE DRIVERS WITHOUT GOOD CAUSE. Drivers for the most part just work once you find a good version. For most the drivers that came with the PC are fine. If you have issues then you hit the maker's web site to look for an update BUT and this is one big issue I find many skip the underlying chipset driver and tell me their GPU or such is not recognized. WHY? Because the chipset driver has to be installed first.

If her PC is working fine, with no issues, an excellent time to disable the Windows driver update system as I've seen it auto bomb a good PC.

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(NT) If it ain't broke don't fix it - Got it - Thanks

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